1. { SUSTAIN Technologies Inc. eCourt: Intro to Crystal Reports SUSTAIN Technologies Inc

2.  Supported Versions  Connecting to eCourt  Creating a report  Parameters  Known Limitations  eCourt Report Administration  Advanced eCourt Report Administration Training Topics SUSTAIN Technologies Inc

3.   eCourt supports SAP Crystal Reports 2011.   SAP Crystal Reports 2013   Not officially supported Supported Versions SUSTAIN Technologies Inc

4.   Obtain and Install Crystal Reports.   Obtain JDBC drivers for your environment   Oracle: oracle.jdbc.driver.OracleDriver   http://www.oracle.com/technetwork/database/feature s/jdbc/index-091264.html http://www.oracle.com/technetwork/database/feature s/jdbc/index-091264.html   SqlServer: net.sourceforge.jtds.jdbc.Driver   http://sourceforge.net/projects/jtds/files/jtds/1.2.6/ http://sourceforge.net/projects/jtds/files/jtds/1.2.6/   **Newer versions may not work; 1.26 is known good version Connecting to eCourt SUSTAIN Technologies Inc

5.   Add driver file (.jar) to the Crystal Reports java directory   C:\Program Files\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib\external\ or   C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib\external \ Connecting to eCourt SUSTAIN Technologies Inc

6.   Locate CRConfig.xml   C:\Program Files\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\CRConfig.xml or   C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\ CRConfig.xml   In the node, add reference to the.jar file as C:\Program Files (x86)\SAP BusinessObjects\\SAP BusinessObjects Enterprise XI 4.0\java/lib/external/jtds-1.2.6.jar;   Add a pre-named connection, if applicable:   jdbc:jtds:sqlserver://10.1.3.17:1433   net.sourceforge.jtds.jdbc.Driver Connecting to eCourt SUSTAIN Technologies Inc

7.   New Report: Blank vs Wizard   Create Connection   Environment info in System Status page Create a Report SUSTAIN Technologies Inc

8.   Select Table(s) Create a Report SUSTAIN Technologies Inc

9.   Joins Create a Report SUSTAIN Technologies Inc

10. Parameters

11.   Date vs DateTime   Ability to use Date Picker with database DateTime fields   Must Convert in Record Selection Criteria   {tCase.filingDate} >= CDATETIME({?Filing Date}) AND {tCase.filingDate} < CDATETIME({?Filing Date} + 1)   Date Parameters   Use two parameters instead of one with ‘allow range values’   Dynamic vs Static Parameters   Best Practice: Always ‘allow custom values’ on Static Parameters Parameters SUSTAIN Technologies Inc

12.   Inability to use same table multiple times Known Limitations SUSTAIN Technologies Inc

13.   Resolution:   Use report command   Use SQL views   Use SQL stored procedures Known Limitations SUSTAIN Technologies Inc

14.   Download Existing   Metadata tab, click on file link   Upload New eCourt Report Administration SUSTAIN Technologies Inc

15.   Parameter Setup eCourt Report Administration SUSTAIN Technologies Inc

16.   Scheduling /sustain/cms/reports   Prerequisites:   Workflow Process Group ‘Report Scheduling’   Java Engine Business Rule ‘Generate Report’   Save As: Set Name, this will then show up in ‘My Reports’   Add the appropriate schedule. Advanced eCourt Report Administration SUSTAIN Technologies Inc

17.   Recipients /sustain/cms/contactgroup Advanced eCourt Report Administration SUSTAIN Technologies Inc