1. A+ Guide to Software Managing, Maintaining and Troubleshooting THIRD EDITION Chapter 7 Installing and Using Windows XP Professional

2. 2A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition You Will Learn… About the features and architecture of Windows XP How to install Windows XP How to use Windows XP How to install hardware and applications with Windows XP

3. 3A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Features and Architecture of Windows XP Integrates features of Windows 9x and 2000 Provides added support for multimedia and networking technologies Slightly different look and feel Different organization of utilities and functions under menus and windows

4. 4A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Features of Windows XP Home/Professional New user interface Ability for two users to be logged on simultaneously Windows Media Player for Windows XP Windows Messenger for Windows XP Ability to burn a CD with drag and drop Expanded Help feature Advanced security features

5. 5A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition New User Interface

6. 6A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Additional Features of Windows XP Professional Remote Desktop enables someone to remotely control your computer Roaming profiles enable administrator to manage user profiles from a server Additional security features Multilingual capabilities Support for new higher-performance processors

7. 7A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Other Versions of Windows XP Windows XP Media Center Windows XP Tablet Edition Windows XP 64-bit Edition

8. 8A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Advantages and Disadvantages

9. 9A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Windows XP Architecture  Uses same kernel architecture with components operating in either user mode or kernel mode  Boot process and files needed for a successful boot are the same  Generally more stable  Easier installation  Increased security Compared to Windows NT/2000:

10. 10A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Windows XP Architecture (continued)

11. 11A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Installing Windows XP Clean install As an upgrade Setting up a dual boot

12. 12A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Planning the Installation Verify minimum/recommended requirements Check hardware compatibility list (HCL) Decide how to partition hard drive and what file system to use Decide whether to configure PC as part of a workgroup or a domain Make a final checklist

13. 13A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Minimum Requirements

14. 14A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Hardware Compatibility Verify that software and hardware qualify for Windows XP  Run Readiness Analyzer  Go to the HCL on the Microsoft Web site (http://www.microsoft.com/hwdq/hcl) and search on each hardware device by typehttp://www.microsoft.com/hwdq/hcl If hardware does not qualify, download upgraded drivers

15. 15A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Hardware Compatibility (continued)

16. 16A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Hard Drive Partitions and File Systems Ensure that partitions on hard drive are adequate to install Windows XP  At least a 2-GB partition is required for installation, with 1.5 GB of free space Supported file systems (same as Windows 2000)  FAT16  FAT32  NTFS

17. 17A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition General Guidelines for Selecting a File System Use NTFS if the following are important:  File and folder security  File compression  Control over how much disk space allowed  File encryption

18. 18A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition General Guidelines for Selecting a File System (continued) Use FAT32 if dual booting with Windows 9x and each OS must access all partitions Use FAT16 if dual booting with MS-DOS or Windows NT and each OS must access all partitions

19. 19A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Joining a Workgroup or Domain Workgroup  Fewer than 10 computers networked together  Each computer controls own resources No centralized control of resources

20. 20A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Joining a Workgroup or Domain (continued) Domain  More than 10 computers  Resources controlled by a domain controller running on network operating system  Used to administer and secure network from centralized location or if several centralized resources are shared by many users

21. 21A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Upgrade or Clean Install? If you plan to set up a dual boot  Choose clean install If you have another OS installed and do not plan a dual boot  Choose between an upgrade and clean install

22. 22A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Upgrade or Clean Install? (continued) You can use the Upgrade version of Windows XP Professional to upgrade:  Windows 98  Windows Me  Windows NT 4.0 You can use the Upgrade version of Windows XP Home to upgrade:  Windows 98  Windows Me

23. 23A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Upgrade or Clean Install? (continued) If you currently have Windows 95, you must use the “For a New PC” version of Windows XP and do a clean install You can still choose a clean install regardless of whether there is an OS currently installed

24. 24A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Final Checklist

25. 25A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Installation Process 1. Boot from the Windows XP CD 2. Create and delete partitions Select the partition for Windows XP 3. Select a file system for the partition 4. Select geographical region and keyboard layout

26. 26A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Installation Process (continued) 5. Enter name, organization, product key 6. Enter computer name and password for Administrator account 7. Select date, time, and time zone 8. Configure network settings 9. Enter a workgroup or domain name

27. 27A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Windows XP Setup

28. 28A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Windows XP Setup (continued)

29. 29A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Clean Install with an OS Already Installed 1. Close any open applications, boot management, and antivirus software 2. Insert Windows XP CD 3. Select Install Windows XP, select New Installation, continue as with preceding procedure

30. 30A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Installation Process

31. 31A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Performing an Upgrade 1. Before the installation  Clean up the hard drive  Perform hardware and software upgrades  Flash BIOS to the latest version  Back up important files  Scan hard drive for viruses  Uncompress hard drive (if compressed)  Uninstall incompatible hardware and software

32. 32A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Performing an Upgrade (continued) 2. Insert Windows XP CD, select Install Windows XP 3. If Setup menu does not appear, use the Run dialog box to start Setup 4. Select Upgrade installation type Express Upgrade Custom Upgrade

33. 33A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Performing an Upgrade (continued) 5. Select upgrade type, accept the license 6. Select installation partition 7. Stop installation if compatibility problems are detected 8. Setup converts information into the Windows XP registry, then offers the opportunity to join a domain

34. 34A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Setting Up a Dual Boot Start installation as for a clean install with another OS installed Choose to install Windows XP on a different partition than the other OS Windows XP recognizes that another OS is installed and sets up the Startup menu

35. 35A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Dual Boot Startup Menu

36. 36A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition After the Installation Activate the OS Prepare the OS for use Back up hard drive in preparation for a disaster

37. 37A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Product Activation Prevents unlicensed use of Microsoft software products on more than one computer

38. 38A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Transferring User Files and Preferences to a New PC User State Migration Tool (USMT)  Transfers user files and folders, display properties, taskbar options, and browser and e-mail settings from a Windows 9x or Windows NT/2000/XP computer  Can help make a smooth transition

39. 39A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Transferring User Files and Preferences to a New PC (continued) 1. Use Windows XP to create a disk containing the File and Settings Transfer Wizard 2. Use the wizard to copy user state from source computer 3. Use the wizard to transfer user state to destination computer

40. 40A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Using the Files and Settings Transfer Wizard

41. 41A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Preparing for Later Problems Allows user to backup and restore an entire volume or logical drive Creates the backup and an ASR floppy disk used in the restore process Create backup of hard drive with the Automated System Recovery (ASR) utility

42. 42A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Creating the Backup and ASR Floppy Disk

43. 43A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Creating the Backup and ASR Floppy Disk (continued)

44. 44A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Using Windows XP Desktop is different When Windows XP is first installed, Recycle Bin is only shortcut on desktop Start menu is organized with a more graphic look

45. 45A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Using Windows XP (continued)

46. 46A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Using Windows XP (continued)

47. 47A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Using Windows XP (continued)

48. 48A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Customizing the Windows XP Desktop Change background (wallpaper) Create shortcuts Control what goes in the system tray

49. 49A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Managing Shortcuts Right-click on the desktop, select Properties, click on Desktop tab Click Start, click All Programs, right-click any program and select Copy, then paste it on the desktop Right-click any application in Windows Explorer, select Create Shortcut, then drag the new shortcut to the desktop

50. 50A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Managing Desktop Shortcuts

51. 51A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Managing Shortcuts

52. 52A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Windows XP Taskbar and System Tray Use the Taskbar and Start Menu Properties window to:  Add items to and remove items from Start menu  Control how taskbar manages items in the system tray  Specify how taskbar is displayed

53. 53A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Taskbar and Start Menu

54. 54A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Windows Messenger

55. 55A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Managing Audio and Video Support for images from digital cameras and scanners Windows Movie Maker for editing video Windows Media Player  Plays CDs, DVDs, Internet radio  Includes a jukebox for organizing audio files  Burns music CDs

56. 56A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Windows Media Player

57. 57A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Windows Sound Recorder

58. 58A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Multiple Logins and Remote Assistance Multiple logins  Multiple users can have their own set of applications open at same time Remote Assistance  Remote support technician can be given full access to user’s desktop

59. 59A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Installing Hardware Use device drivers bundled with the device if written for Windows XP Download new drivers from Microsoft or from manufacturer’s Web site Installation options  Automatic (Recommended) Click Have Disk  From a list or specific location (Advanced)

60. 60A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Installing Hardware (continued) Windows XP verifies that Microsoft has digitally signed device drivers Processes that help solve problems with devices  Verifying that driver is Microsoft-certified  Automatically finding updates for a driver  Rolling back a driver if an update fails

61. 61A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Using Device Manager Click Start, right-click My Computer, select Manage, click on Device Manager Control Panel, System applet, Hardware tab, Device Manager Run Devmgmt.msc Verifies that Windows XP sees no problem (e.g., resource conflict) with the device

62. 62A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Using Device Manager (continued)

63. 63A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Using Device Manager (continued)

64. 64A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Using Device Manager (continued)

65. 65A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Verify that Drivers are Certified by Microsoft Use File Signature Verification tool ( sigverif.exe ) Use Driver Query Tool: run Driverquery /si > myfile.txt Use Device Manager to verify Digital Signer is Windows XP Publisher or Microsoft WHQL

66. 66A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Installing Applications Use Add or Remove Programs icon in Control Panel (Category View or Classic View),  OR Run application’s setup program from Run dialog box Must have Administrator privileges to install software

67. 67A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Uninstalling Applications Use Add or Remove Programs in Control Panel, select the software, click Change/Remove

68. 68A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Installing Legacy Software Do not attempt to run older versions of antivirus software, and maintenance and cleanup utilities Best to upgrade software to versions compatible with Windows XP

69. 69A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Troubleshooting Legacy Software Installation Check Microsoft Web site for updates to Windows XP or Microsoft applications Check software manufacturer’s Web site for updates or suggestions Consider upgrading software Use Windows XP Compatibility Mode utility

70. 70A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Compatibility Mode Utility Provides an application with the environment it expects from the OS if it was designed for  Windows 9x  Windows NT  Windows 2000

71. 71A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Compatibility Mode Utility (continued) Create a shortcut to the application, then set the properties to use Compatibility mode

72. 72A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Compatibility Mode Utility (continued)

73. 73A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Compatibility Mode Utility (continued)

74. 74A+ Guide to Software: Managing, Maintaining and Troubleshooting, Third Edition Summary Features and architecture of Windows XP Installing Windows XP Using Windows XP Installing hardware with Windows XP Installing applications with Windows XP