1. Winning friends and influencing people: Leading in languages, linguistics and area studies Michael Kelly University of Southampton Director, Subject Centre for Languages, Linguistics and Area Studies

2. Leading by strategy -Focus on ideas -Your departmental strategy, action plan -Your institutional strategy -National strategy

3. Knowing your institution -Knowledge is power -How are things done? – culture, procedures -What plans are developing? -Who is leading on what?

4. Knowing the people -Networking -Develop your contacts -Use meetings and events -Social networks (sport, hobbies, religion, politics) -Identify the hot buttons -Stroking -Preparing -All intelligence is potentially valuable -Develop your antennae

5. Knowing the lie of the land -Friends and champions -Neutrals and observers -Sceptics and enemies

6. Knowing the state of play -Long-term and short-term attitudes -Positions vary according to the situation -What are the issues and agendas? -How can you help, be an asset?

7. Senior management – strategic decision- makers Vice-Chancellor -Pro-Vice-Chancellors -Senior professionals -Director of Finance -Registrar -etc -Lay officers

8. Middle management – operational decision- makers -Dean -Deanery -Deputies, assistants -Administrators -Central services -Planning -Human resources -Research support -Student services -etc

9. Front-line management – collaborators, competitors -Heads of other departments -Alliances -Common interests -Mutual support -Unilateral support (favours)

10. Your department -Academic leadership -Herding cats -Building a team -Singing from the same sheet -Using everyone’s networks