1. Link, Additional Information Train students for: Entry-level computer support positions Advanced degree preperation Professional Certification Train students for: Upper level computer design and support positions Professional IT industry certificates Successful performance testing

2. X Curriculum Content Emerging Technologist ITS SKILLS Application Training Networking Hardware / Software Configuration Troubleshooting Independent Thinking Human Relations & Support New Student Incumbent Student

3. Program Purpose The purpose of the Information Technology Specialist Program is to train students for entry-level computer support positions. Students will develop skills applicable to small to middle size offices and to self-employment. Students will have skills that, with further training, could be used to gain other certification. AAS Degree, Certificate Program, University of Alaska, Fairbanks Program Skills Students who earn the Information Technology Specialist Degree or Certificate will learn the following skills: Applications Skills Students will learn to use the essential office applications including word processing, databases, graphics, desktop publishing, and the Internet. Networking Skills Students will learn to use, configure, troubleshoot, and install networks in a small to intermediate office environment. Hardware and Software Configuration and Troubleshooting Skills Students will learn to install, troubleshoot, and configure hardware and software. The skill of troubleshooting will include both research and application. Independent Thinking and Research Skills Students will learn to research computer problems, provide computer support, and to learn new computer applications. Students will learn to acquire new skills independently in order to keep their skills current. Human Relations and Support Skills Students will learn to help other computer users, develop training and maintenance plans and to translate their knowledge so that others can use it. Students will also learn to respect and meet the diverse technical support needs of computer users.

4. X Curriculum Content Semi-Pro / Professional Incumbent Worker Incumbent Student

5. Program Purpose The purpose of the Information Technology Specialist Professional Track is to train students for advanced industry certificates and upper level computer design and support positions. Students will have skills that, with further training, could be used to gain professional industry certifications and advanced computer science degrees. Program Skills Microsoft Technologies The Microsoft® IT Academy Program supports your delivery of world-class training on Microsoft networking and developer technologies. The courses aggressively prepare students for degree tracks and certifications (MCSE) that lead to careers as network administrators, programmers and system managers. Students will also learn to use the essential office applications including word processing, databases, graphics, desktop publishing, and the Internet which will prepare them for MOUS Certification Cisco Networking The Cisco Networking Academies program consists of four semesters. The program is designed to teach students The skills needed to design, build, and maintain small to medium-size networks. This provides them with the opportunity to enter the workforce and/or further their education and training in the computer networking field. CompTIA A+ Provides a training and testing program that certifies the competency of entry-level computer service technicians.

6. X Curriculum Content Emerging Technologist Semi-Pro / Professional Skills Training New Student Incumbent Student Incumbent Worker Incumbent Student ITS SKILLS Application Training Networking Hardware / Software Configuration Troubleshooting Independent Thinking Human Relations & Support

7. A+ Certification is a CompTIA-sponsored testing program that certifies the competency of entry-level computer service technicians. A+ certification signifies that the certified individual possesses the knowledge and skills essential for a successful entry-level (6 months experience) computer service technician, as defined by experts from companies across the industry. The program is backed by major computer hardware and software vendors, distributors, resellers and publications. The Computing Technology Industry Association, CompTIA, certifies information technology and service professionals with its widely adopted, vendor- neutral and certification programs.

8. Networking Academy Program Overview The Cisco Networking Academies program consists of four semesters. The program is designed to teach students The skills needed to design, build, and maintain small to medium-size networks. This provides them with the opportunity to enter the workforce and/or further their education and training in the computer networking field. CISCO NETWORKING ACADEMY Semester One OSI model and industry standards, Network topologies,IP addressing, including subnet masks,Networking components,Basic network design. Semester Two Beginning router configurations, Routed and routing protocols. Semester Three Advanced router configurations,LAN switching theory and VLANs, Advanced LAN and LAN switched design,Novell IPX,Threaded case studies. Semester Four WAN theory and Design WAN technology, PPP, Frame Relay, ISDN Network trouble-shooting,National SCANS, Skills Threaded case studies.

9. Microsoft Certified Systems Engineer The Microsoft Certified Systems Engineer (MCSE) credential is the premier certification for professionals who analyze the business requirements and design and implement the infrastructure for business solutions based on the Microsoft Windows® operating system and Microsoft Servers software. The Microsoft Office User Specialist ( MOUS) The Microsoft Office User Specialist (MOUS) program is the only comprehensive, performance-based certification program approved by Microsoft to validate desktop computer skills using the Microsoft Office programs: Microsoft Word, Microsoft Excel, Microsoft PowerPoint® Microsoft Access, Microsoft Project Microsoft Certified Trainer (MCT) MCTs are regarded as Microsoft product and course experts who have the instructional skills and technical qualifications to deliver quality training to Information Technology (IT) professionals and developers. The Microsoft® IT Academy The Microsoft® IT Academy Program supports your delivery of world-class training on Microsoft networking and developer technologies. The courses aggressively prepare students for degree tracks and certifications that lead to careers as network administrators, programmers and system managers.

10. VUE - a computer-based testing service. VUE provides a variety of services including testing center-based and Internet-based test delivery to the certification and licensure markets. The VUE Testing Network - built with the best technology. Buy-in includes service and support agreements. Exams are always ready, results are rapidly transmitted and merged appropriately with vendor-specific certification records. IT Certification Exam Sponsors Self Test Software ‘Self Test’ was first in the industry to develop IT practice tests. Line of practice tests include Microsoft, Cisco, and CompTIA (A+). Unique learning opportunity for students to access effective practice test curricula.

11. Access to Infrastructure and IT Resources Entry level to advanced networking expertise Affective IT Use Strategies For Students, Faculty, Staff Relevant Training Accommodating the Needs of the Individual Relevant Career Paths Have access to Local IT Jobs Sustainability Become a part of the YK Delta Information Technology Community

12. Martin Leonard III Technology Specialist / ITS Prog. Coordinator Kuskokwim Campus - College of Rural Alaska, UAF 201 Akiak Drive PO Box 368 Bethel, Alaska 99559-0368 U.S.A. v. 907-543-4510 f. 907-543-2030, Attn: Martin e. martin_leonard@bethel.alaska.edu lnml@uaf.edu LINKS http://fc.bethel.uaf.edu/~its_program/