1. The One Stop Shop & Community Telematics

2. Structure (Customer and Support Services) Project Manager – Mike Benjamin One Stop Shop Community Telematics NHM OSSPCT ICT Community Development

3. One Stop Shop Manager – Paul Jones Linda Arthington Resource & Advice Officer Dave Begley ICT Community Assistant Lynn England ICT Development Administrative Assistant Terri Sharples ICT Community Assistant

4. One Stop Shop Services Employability –CV wokshops –On line job hunting/CV registering –Weekly job hunters email to all OSS job hunting clients –Referrals to Skills and Work –Starter pack for new small businesses 100 business cards/flyers/web site –Measuring outputs via Skills and Work

5. One Stop Services cont IT Training (Non vocational) –Introduction to using a computer –Introduction & Intermediate Microsoft Office –Introduction & Advanced Adobe Photoshop –Introduction to Internet and Email use –Introduction to Movie Making in Windows –Digital SLR Photography (2010) All courses bench marked to LLUK standards. Learners progressed on to Salford City College where requested. All courses deliverable as outreach, no minimum number required. Bespoke training approaches used to suit the ability of the learner

6. One Stop Shop services cont Resources & Information Professional design & printing of flyers, business cards and posters Information, guidance and signposting on a wide range of topics Fax, laminating, photocopying and binding services

7. One Stop Shop cont Partnership working with; Neighbourhood Management Health Improvement Team (SPCT) Skills and Work Job Centre Plus Salford City College The traders of Hulton District Centre Little Hulton Library Little Hulton Sure Start Children’s Centre LHW Schools cluster West Locality Partnership Board Financial Inclusion team Community Health and Social Care Greater Manchester Police

8. Community Telematics ICT Community Development Officers Julie Kenyon - South Alan Milewczyk - Central Maggie Tattersall – West & North