1. Employee Relations in a Non-Union Environment

2. Chapter 19 What is “Fairness”? Define fair… What is “fair” is not always: Popular Legal Ethical According to procedure “Fairness is in the eye of the beholder!” MAN 3301: Management of Human Resources

3. Chapter 19 What is “Fairness”? What can you do to emphasize “fair treatment”? Building 2-way communication Speak Up! Programs Opinion Surveys Top-Down Programs Programs must exhibit engagement, explanation, & expectation clarity. MAN 3301: Management of Human Resources

4. Chapter 19 What is “Fairness”? Discipline – The most common employee complaint regarding fair treatment is differential discipline. A common problem is supervisors who use discipline in retaliation for past EEOC/Harassment charges. MAN 3301: Management of Human Resources

5. Chapter 19 What is “Fairness”? Discipline WITHOUT punishment – Attempts to “fix” problem behavior in a non-punitive manner by alerting the employee to problem behavior and providing a way to fix it. FOSA – Facts, Objectives, Solutions, Actions Discipline WITH punishment – A program where problem behavior is punished by a series of progressively serious discipline. Example – UCF USPS Disciplinary ActionUCF USPS Disciplinary Action MAN 3301: Management of Human Resources

6. Chapter 19 What is “Fairness”? The “Hot Stove” Rule – Discipline should be directed against actions, not people. It burns immediately It gives a warning It burns consistently It burns everyone the same way MAN 3301: Management of Human Resources

7. Chapter 19 What is “Fairness”? Dismissals – Employment “At Will” says that either the employee or employer may terminate the relationship at any time for any reason. FL is an “At Will” state. 1.Termination for Cause 2.Layoff MAN 3301: Management of Human Resources

8. Chapter 19 What is “Fairness”? Dismissals – Layoff guidelines: ID objectives and constraints Form a downsizing team Address legal issues Plan action to maintain morale Address security issues MAN 3301: Management of Human Resources

9. Chapter 19 What is “Fairness”? Dismissals – Employment “At Will” says that either the employee or employer may terminate the relationship at any time for any reason. FL is an “At Will” state. 1.Termination for Cause 2.Layoff MAN 3301: Management of Human Resources