1. Template release: Jun 2014 Go to: http://cm-p8- ae1.usca.ibm.com:9081/WorkplaceXT/ContainerLogin.jsphttp://cm-p8- ae1.usca.ibm.com:9081/WorkplaceXT/ContainerLogin.jsp © Copyright IBM Corp. 2014, 2014 Course materials may not be reproduced in whole or in part without prior written permission of IBM. Copyright statement: 9pt Arial Regular, Black Maximum length: 1 line Update the Copyright year; add course creation and most recent update. IBM logo must not be moved, added to, or altered in any way. Background should not be modified. Indications in green = Actual content Indications in blue = Edit in master Indications in red = Locked elements Indications in black = Optional elements Presentation subtitle: 24pt Arial Regular, White Course Wrap-Up

2. Template release: Jun 2014 Go to: http://cm-p8- ae1.usca.ibm.com:9081/WorkplaceXT/ContainerLogin.jsphttp://cm-p8- ae1.usca.ibm.com:9081/WorkplaceXT/ContainerLogin.jsp © Copyright IBM Corp. 2014, 2014 2 Slide body: 24pt Arial Regular, Black Recommended maximum text: 5 principal points Slide heading: 28pt Arial Regular, Black Recommended maximum length: 2 lines Update the Copyright year; add course creation and most recent update. Optional slide number: 9pt Arial, Black IBM logo must not be moved, added to, or altered in any way. Background should not be modified. Indications in green = Actual content Indications in blue = Edit in master Indications in red = Locked elements Indications in black = Optional elements Completed course objectives This course was designed to enable you to:  Understand what IBM Mobile Customer Engagement products provide to our customers  Understand how these products fit into the IBM ExperienceOne suite of products and solutions  Understand the various user views of the IBM Mobile Customer Engagement products  Understand how to Implement these products  Understand how to Manage and Administer these products  Understand the basics of how IBM Mobile Customer Engagement products are integrated with various IBM ExperienceOne products

3. Template release: Jun 2014 Go to: http://cm-p8- ae1.usca.ibm.com:9081/WorkplaceXT/ContainerLogin.jsphttp://cm-p8- ae1.usca.ibm.com:9081/WorkplaceXT/ContainerLogin.jsp © Copyright IBM Corp. 2014, 2014 3 Slide body: 24pt Arial Regular, Black Recommended maximum text: 5 principal points Slide heading: 28pt Arial Regular, Black Recommended maximum length: 2 lines Update the Copyright year; add course creation and most recent update. Optional slide number: 9pt Arial, Black IBM logo must not be moved, added to, or altered in any way. Background should not be modified. Indications in green = Actual content Indications in blue = Edit in master Indications in red = Locked elements Indications in black = Optional elements Additional training For additional training needs, you have several options available for registering. You can register At On siteThis or any of our training facilities Onlinehttp://ibm.com/training/ Emailibmswedu@us.ibm.com By telephone1-800-IBM Teach (1-800-426-8322) By fax208-692-6130

4. Template release: Jun 2014 Go to: http://cm-p8- ae1.usca.ibm.com:9081/WorkplaceXT/ContainerLogin.jsphttp://cm-p8- ae1.usca.ibm.com:9081/WorkplaceXT/ContainerLogin.jsp © Copyright IBM Corp. 2014, 2014 4 Slide body: 24pt Arial Regular, Black Recommended maximum text: 5 principal points Slide heading: 28pt Arial Regular, Black Recommended maximum length: 2 lines Update the Copyright year; add course creation and most recent update. Optional slide number: 9pt Arial, Black IBM logo must not be moved, added to, or altered in any way. Background should not be modified. Indications in green = Actual content Indications in blue = Edit in master Indications in red = Locked elements Indications in black = Optional elements Are there any questions? You have now completed the course Course completion IBM Mobile Customer Engagement Boot Camp