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ISO 9000 - An introduction Part 1 P. B. Dhanish Mechanical Engineering Department National Institute of Technology, Calicut Phone:

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Presentation on theme: "ISO 9000 - An introduction Part 1 P. B. Dhanish Mechanical Engineering Department National Institute of Technology, Calicut Phone:"— Presentation transcript:

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2 ISO 9000 - An introduction Part 1 P. B. Dhanish Mechanical Engineering Department National Institute of Technology, Calicut Email:dhanish@nitc.ac.in Phone: (0495) 2286401(O), 2286415(D), 2440283(R) http://www.nitc.ac.in

3 Those ads!

4 ISO 9000 - An introduction What is ISO? What is ISO 9000? Why go for ISO 9000 certification? Who gives the certificate? How to get certification? What does it cost? ISO 9001:2000 - Requirements Ten steps to ISO 9000

5 What is ISO? International Organization for Standardization Federation of national standards bodies Publish International Standards “isos” - equal www.iso.ch

6 What is ISO 9000? ISO 9000:2000 - Quality management systems – Fundamentals and vocabulary ISO 9001:2000 - Quality management systems – Requirements ISO 9004:2000 - Quality management systems – Guidelines for performance improvements

7 What happened to ISO 9002:1994? Obsolete from 2000 Earlier certificates valid up to 2003 As also ISO 9003:1994

8 Why quality systems? Inspection cannot create quality

9 Quality is not a gamble Quality has to be planned

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