1. ® IBM Software Group © 2006 IBM Corporation Increase productivity with offline forms enabled by IBM Lotus® Forms software and Lotus Expeditor and Lotus Mobile Connect extensions

2. 2  Business need  Solution Details  Helpful information  Summary Agenda

3. 3 On the Minds of Top Executives Worldwide Source: IBM Corporation - July 2005 (Over 1400 Survey’s Worldwide) CIO Challenges  Aligning IT & business goals  Building responsiveness and agility into the organization through IT  Enable IT staff to be more effective CEO Challenges  Process Efficiency  Meeting Customer Expectations  Employee Productivity  Security & Privacy

4. 4 “We need to make things more efficient, so we do more business, adding to the bottom line.” Improve Efficiency and Productivity “ We need to work smarter, using faster performing and easier to use tools.” Deliver Responsiveness and Reliability at Lower Cost “It’s about giving certain users the ability to manage content and make changes themselves.” Accelerate Application and Content Deployment Existing Realities (“How do I…”)

5. 5 Enter SOA – Services Oriented Architecture … a service? A repeatable business task – e.g., check customer credit; open new account … service oriented architecture (SOA)? An IT architectural style that supports integrating your business as linked services "SOA impacts every aspect of IT and business.”

6. 6 A key element of SOA is to automate Paper-driven Processes  Paper-driven processes  Incur traditional costs…  Paper and printing  Unused form disposal  Archival and storage ...as well as hidden costs that can slow business  Lengthy completion times  Validation and error checking  Data re-keying  Physical routing time  Complex approval chains  Data aggregation across forms

7. 7 IBM Lotus Forms software Automates Forms Processing… Streamlining and Automating Forms Driven Business Processes Increase IT Flexibility Grow Customer Loyalty Accelerate Transactions Refocus Staff

8. 8 But what if….  Users want to increase productivity by securely creating and automatically submitting forms regardless of network connectivity  Users want to improve responsiveness through an interface that integrates Forms with a variety of apps (IT calls it Composite Applications)

9. 9 Mobile Laptop Desktop Simple Lotus Expeditor and Lotus Mobile Connect software extend Lotus Forms applications -- online or offline in managed client environments role-based in context process- driven Integrated

10. 10 Offline Forms Access  Customer need  Create, edit, submit forms offline  Create complex forms that require multiple sittings  Integrate forms with business processes  Use forms in composite apps  Value proposition offered by IBM  Accelerate business processes through more flexible forms – anytime, anywhere  Products used  Lotus Forms: For Pixel perfect forms completed online or offline  Lotus Expeditor: For automated submission of offline forms and inclusion of e-forms in composite applications.  Lotus Mobile Connect: For security-rich connectivity

11. 11 Example scenarios in Government – Social Services & Social Security Sweet Spot

12. 12 Sweet Spot Source for Insurance Info: Insurance Industry LOB SOA Presentation Example scenarios in Insurance - Claims, Sales & Customer Service, Policy Administration

13. 13 Sweet Spot Source: Scenarios from Banking Industry LOB SOA Presentation Example Scenarios in Banking - Front Office, Customer Relationship

14. 14  Business need  Solution Details  Helpful information  Summary Agenda

15. 15 Enterprise Access Products in the Solution Lotus Expeditor Server-managed client platform for semi-connected apps u role-based SOA Based Process driven in context services Lotus Mobile Connect Mobile VPN for security-rich roaming and access * Lotus Expeditor: new name for WebSphere Everyplace Deployment, (Nov ’06 release). ** Lotus Mobile Connect: new name for WebSphere Everyplace Connection Manager, (Nov ’06 release)

16. 16 IBM Lotus Expeditor  IBM’s strategic server-managed client platform  Open standards-based alternative to Microsoft.NET client and Visual Basic  Client integration platform for laptops, desktops, kiosks and mobile  Extends composite application (WebSphere Portal, Lotus Forms, etc)  Aggregates a variety of application types in a single client view (eg Portlets, ActiveX, Host terminal apps, Native, Windows, Swing and others)  Provides anytime/anywhere use of applications in semi-connected environment  Strategic to WPLC as standalone product and as the foundation for:  Lotus Sametime 7.5 and Lotus Notes 8 software … and more! Rich Client Mobile Clients Composite Apps Managed Eclipse / Web-app based client ERP CRM Customer Service Collaboration Inventory, Logistics Supply Chain

17. 17 Lotus Expeditor: End to end Server Managed Client Semi-Connected Support IT Data Center Desktops, Laptops, Kiosk’s, PDA’s* … Back- End Services to SOA Managed Client Expeditor Server Expeditor Client SOA Managed Client Platform ~ Operates Connected or Offline * Portal Administered Client not available on PDAs PORTALSERVER/APPSERVERPORTALSERVER/APPSERVER Think: “Replication”

18. 18  Available regardless of connection  End users can create, save and edit e-forms locally with Lotus Forms software and then use Lotus Expeditor software to store them locally on an encrypted database and then automatically submit them once reconnected to a network.  Participate in composite applications  Seamless “integration-at-the-glass” with Web, rich, and/or native applications.  Managed via existing enterprise systems  Exploit existing enterprise systems such as relational databases, Lotus Domino or host systems to manage e-forms - synchronously or asynchronously  Integrate with IT processes  Extract important IT data from e-forms for integration into automated processes Lotus Forms + Lotus Expeditor = More Markup basedLotus Forms Pixel perfect paper replacement Lotus Forms Digital signaturesLotus Forms CompositionExpeditor DisconnectionExpeditor ManagedExpeditor IntegrationExpeditor eForm Lotus Forms + Lotus Expeditor Integration

19. 19 Browser Portlet Factory IBM Lotus Mobile Connect Secure Connectivity User authentication Data encryption Security-rich VPNs Optimized access  IBM’s security-rich mobile VPN software  Seamless cross-network roaming  Secure wireless & wire line roaming to over 40+ networks  Proven ROI - least cost routing & data optimization  Security-rich end-to-end connection to corporate intranets  Strong authentication and support for RSA Secure ID  End-to-end encryption- DES, Triple DES, RC5 and AES  FIPS 140-2 certification  Scalable and Reliable  Supports gateway clustering, and can distribute across multiple sites  Used Worldwide today by IBM mobile workers!! Sametime Notes8 Expeditor

20. 20 Lotus Mobile Connect: Secure Mobile VPN (Virtual Private Network) IT Data Center Desktops, Laptops, Kiosk’s, PDA’s* … Back- End Services to Mobile Connect Clients Mobile Connect Client Mobile Connect Clients PORTALSERVER/APPSERVERPORTALSERVER/APPSERVER Mobile Connect Server Security-rich VPN Firewall

21. 21 Competitive Differentiation vs. Microsoft.NET  Lotus Expeditor software  helps enable these benefits  More sophisticated composite apps -> Greater responsiveness  Aggregate a variety of sources (ActiveX, Swing, Eclipse SWT, Host Access and others..)  Based upon open standards -> No vendor lock in plus reuse of developer skills  Support variety of platforms (Linux, Windows, Windows Mobile etc) –> More flexible  Apps portable between platforms and backward compatible -> Lower maintenance and support cost  Lotus Mobile Connect software  World class encryption (FIPS 140-2 certification)  Seamless Roaming

22. 22  Business need  Solution Details  Helpful information  Summary Agenda

23. 23 Helpful Links  Lotus Expeditor  Website: http://www.ibm.com/software/lotus/products/expeditorhttp://www.ibm.com/software/lotus/products/expeditor  Workshops: https://www.ibm.com/jct09002c/isv/spc/events https://www.ibm.com/jct09002c/isv/spc/events  Lotus Mobile Connect  Website: http://www.ibm.com/software/lotus/products/mobileconnecthttp://www.ibm.com/software/lotus/products/mobileconnect

24. 24  Business need  Solution Details  Helpful information  Summary Agenda

25. 25  Improve productivity and increase responsiveness through secure offline access to forms – anytime, anywhere  Lotus Forms:Pixel perfect e-forms  Lotus Expeditor:Automated submission of offline forms and inclusion of e-forms in composite applications.  Lotus Mobile Connect:Security-rich connectivity  Competitive advantages of IBM’s solution  helps enable these benefits  More sophisticated composite apps  More responsiveness  Aggregate a variety of sources (ActiveX, Swing, Eclipse SWT, Host Access and others..)  Based upon open standards  No vendor lock in plus reuse of developer skills  Support variety of platforms (Linux, Windows, Windows Mobile etc)  More flexible  Apps portable between platforms and backward compatible  Lower maintenance and support cost  World class encryption  Security-rich connection Summary Please visit the product Web sites... See the demos.... And download the Lotus Expeditor toolkit trial today.

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