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PERCEPTION
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How many pages of the 750 are devoted to Editorial?
A:Less than 100 What’s the problem then for the advertiser?
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What is Sensation? What is Perception?
The immediate response to sensory receptors (eyes, ears, nose, mouth, fingers) to such basic stimuli as light colour and sound. The process of receiving, translating, and transmitting messages from the outside world to the brain What is Perception? The process by which we select, organize, interpret and give meaning to sensations.
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An Overview of the Perceptual Process
Exposure (Can I see it?) Attention (Am I looking at it?) Interpretation (What do I see?)
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Exposure February 2003 Cunning Stunts Communications announce the launch of foreheADS™ - the medium that alleviates student debt while bringing a brand's message to the fore. Cunning Stunts have a network of students to display brand logos on their foreheads. Ads are placed using a temporary transfer. Students must display the ads for a minimum of 3 hours a day in highly visible locations such as the student bar, local pubs and shopping areas. They receive £90.00 for a week's work. Capitalism gone too far?
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Will “advertising on heads” catch on in Canada?
Do brands risk being tarnished by being promoted this way? Are there certain types of products better suited for this type of promotion?
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Marketers are always looking for new places to expose people to ads
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ATTENTION What will make us pay attention?
Procter & Gamble Inc. has hired actors to pose as shoppers at Wal-Mart, Loblaws and other stores. On cue, they ditch their carts and launch into a "performance ad" for Liquid Cheer laundry detergent What will make us pay attention?
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In what Areas of Marketing will Vision be Important?
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Stimulus Organization
Gestalt Closure Principle Figure-Ground Principle Principle of Similarity
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Closure Is it satisfying to “close” the image?
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Figure Ground
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Principle of Similarity
the two filled lines gives our eyes the impression of two horizontal lines, even though all the circles are equidistant from each other
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We group objects that are similar
the larger circles appear to belong together because of the similarity in size
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Things which are closer together will be seen as belonging together or related.
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SMELL
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Aroma Marketing The Ecomist Aroma Marketing system employs the latest dispensing technology and a selection of over 50 fragrances to put the appropriate aroma in your service or retail environment "Freshly-brewed coffee" “Frangipani mist" "Baby Talc Mist " "cut grass" "new leather" male and female colognes and perfumes
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What Scents would be appropriate?
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Which scents go with which product?
sensory evaluation of products Which scents go with which product?
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Touch
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This Caress Ad Uses Tactile Stimulation as a Selling Point
This Finnish Ad Emphasizes Sensual Reasons to Visit Helsinki
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Fruit of the Loom ad inserts containing an actual pair of 3-inch men's briefs in the Sept and Oct 1997 issues of Rolling Stone (1.2 mil) "The mini-briefs, made from the same fabric of the full-size version, caught the attention of consumers in a big way.
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What qualities do we associate with each of these fabrics?
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TASTE
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This Ad Uses Taste to Motivate People to Buy Their Product
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Do they taste the same?
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SOUND brand awareness
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Role of Music in Marketing
attracting attention implicitly or explicitly carrying the message, creating emotional states acting as a mnemonic cue
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Impact of Background Music
Variables Slow Music Fast Music
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Sensory Thresholds Absolute Threshold
Subliminal Advertising does not work If you can sense it, it is above the threshold and therefore not subliminal
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Many ads use hidden messages, most of them harmless
Many ads use hidden messages, most of them harmless. Can you find the hidden message in this company logo?
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Differential Threshold
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Stimulus Generalization
Applications of Stimulus Generalization Look-Alike Packaging Family Branding Product Line Extension Licensing
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Stimulus Discrimination The Choice Of A New Generation (1984)
If all brands are perceived to be alike, why should consumers buy your brand? The Choice Of A New Generation (1984) The real thing (1970)
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Novelty How do Consumers Choose What to Pay Attention To?
Stimulus Selection Factors Size Colour Position Novelty Create Contrast so That Stimuli is More Likely to Be Noticed.
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Lexus Conveys the Sensation of Speed in a Novel Way to Position Its Vehicles
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This Ad Relies on Color Contrast to Get Noticed
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research indicates colour selection alone may impact sales by a margin of 5 to 40 percent
What colours compel customers to spend more? What colours make people come into a business? What are the best colours to use on a web site? What are the best colours to use in print advertising? What are the best colours to use for stationery; packaging, products, uniforms
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Colour and Demographic Variables
Age Gender Culture
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RED Impulse Desire Passion Urge to succeed Increases blood pressure GRAY Neutrality Un-committed and un-involved Escape from anxiety BLUE traditional complete calm reduces blood pressure GREEN Stimulus for interaction Analytical Precise Accurate Resistance to change VIOLET Magical Enchanting Unimportant Unrealistic Irresponsible Immature YELLOW Bright Cheerful Restless Seeking change Creates anxiety BROWN Reduced sense of vitality Passive Solid roots BLACK Negation of emotion Powerful Strong Uncontrollable Extinction Nothingness
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Personal Selection Factors
Experience Environment Culture
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Which belong together? The green things and the blue things Or the circles and the bars ?
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Interpretation The meanings that people assign to sensory stimuli
What things might influence Interpretation?
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Interpretation Consumers assign meaning to stimuli based on Schema, or set of beliefs, to which the stimuli is assigned. The schema will determine what criteria will be used to evaluate the product package message
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This Singaporean Ad for Toyota Evokes a Car Schema Even Though Using Household Furniture
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KAZON KAZON KAZON KAZON KAZON KAZON KAZON KAZON
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Semiotics: study of how meaning is created
How do consumers interpret the meanings of symbols? What do they mean to people? Object Sign Interpretant
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Product Positioning
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How are these products positioned?
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How are these companies positioned
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In 1998 Pepsi changed the color of its cans from red and white (Coke’s colors) to blue and white to help differentiate it from Coca Cola
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Perceptual Map of Brand Images
Classy distinctive proud Cadillac Lincoln Porsche BMW Lexus Chrysler Mercedes Pontiac Spirited performance young people fun sporty Oldsmobile Buick Conservative older people Honda Ford Chevrolet Nissan Dodge Toyota Hyundai VW Practical fuel efficient affordable
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