1. Committed to connecting the world ITU-T Study Group 2 Operational aspects of service provision and telecommunications management WTSA-12 ITU-T Study Group 2 Operational aspects of service provision and telecommunications management WTSA-12 Marie-Thérèse Alajouanine

2. Committed to connecting the world Contents  Terms of reference  Highlights of achievements  Future work 2

3. Committed to connecting the world Terms of Reference (1/5)  principles of service provision, definition and operational requirements of service emulation;  numbering, naming, addressing requirements and resource assignment including criteria and procedures for reservation and assignment;  routing and interworking requirements;  human factors;

4. Committed to connecting the world Terms of Reference (2/5)  operational and management aspects of networks including network traffic management, designations, and transport- related operations procedures;  operational aspects of interworking between traditional telecommunication networks and evolving networks;

5. Committed to connecting the world Terms of Reference (3/5)  evaluation of feedback from operators, manufacturing companies and users on different aspects of network operation;  management of telecommunication services, networks, and equipment via management systems, including support for next-generation networks (NGN) and the application and evolution of the telecommunication management network (TMN) framework;

6. Committed to connecting the world Terms of Reference (4/5)  ensuring the consistency of the format and structure of IdM identifiers; and  specifying interfaces to management systems to support the communication of identity information within or between organizational domains.

7. Committed to connecting the world Terms of Reference (5/5)  Lead SG for: –service definition, numbering and routing –telecommunication for disaster relief/early warning –telecommunication management

8. Committed to connecting the world Highlights of achievement (1/2)  Continuing assignments of shared numbering resources  Updated E.101, Terms and Definitions  Revised E.129, Presentation of national numbering plans  New Supplement 2 to E.156 on misuse  Updated E.164 and its Supplements  Updated E.212, The international identification plan for public networks and subscriptions

9. Committed to connecting the world Highlights of achievement (2/2)  New E.1100, Specification of an international numbering resource for use in the provisioning of international help lines  New E.157, International Calling Party Number Delivery  13 new Recommendations related to operational management, including NGN  Revised 8 Recommendations related to related to operational management

10. Committed to connecting the world Future work  New numbering, naming, addressing and identification capabilities  New routing methods  Service definition issues  Telecommunication for disaster relief/early warning issues  Human factors issues  Network and service operation issues  Telecommunication management issues