1. Everything you need to know! © 2015 GBTA. All rights reserved. GBTA All Access Membership Thank you for joining the webinar. We will begin shortly.

2. Agenda  Definitions and Eligibility  Brief history of GBTA All Access Membership  Information Flow  Benefits & Pricing  Membership Expiration Dates  StarChapter Changes  Scenario based training  FAQ’s  Resources  Q & A © 2015 GBTA. All rights reserved. 2

3. Definitions © 2015 GBTA. All rights reserved. 3 Terminology  Community Membership – Refers to those members who hold a Chapter membership only.  Industry Membership – Refers to those members who hold a GBTA membership only.  Chapter – An official GBTA organization who has signed the Chapter Charter Agreement. Chapters participate in GBTA All Access.  Affiliate – A GBTA organization who has signed the Affiliate Agreement. Affiliate organizations do not participate in All Access.  Chapter Network – Refers to all 25 Chapters who have signed the Chapter Charter.  Chapter Affiliate Network – Refers to all 25 Chapters and 14 Affiliates.  All Access Membership – A new membership type which includes an Industry and Community Membership.

4. Eligible Chapters © 2015 GBTA. All rights reserved. 4  Arizona  Austin  Baltimore/Washington  Bay Area  Connecticut Westchester  Dallas/Ft. Worth  Hawaii  Kansas City  Michigan  New England  New Jersey  New York City  New York State  North Carolina  North Central  Northern VA  Ohio Valley  Oregon  Rocky Mountain  San Antonio  San Diego  Silicon Valley  Tennessee  Utah  Virginia

5. Affiliates are Ineligible © 2015 GBTA. All rights reserved. 5  Central & Northern Florida  Chicago  Florida South  Georgia  Inland Northwest  Los Angeles  Mid South Area  Nebraska Iowa  Philadelphia  Puget Sound  Saint Louis  Tampa Bay  Texas  Wisconsin

6. Brief History of GBTA All Access © 2015 GBTA. All rights reserved. 6 How was All Access Conceived?  Increase Membership for GBTA and Chapter Network  Members asked for a single transaction for Industry and Community memberships  Chapter Task Force – Donna appointed Jeremy Gardner and Doug Payne

7. Years of Membership © 2015 GBTA. All rights reserved. 7

8. Information Flow Chapter Website Star Chapter Technology Platform Database.com GBTA Platform Platform links to Joint member database which stores all Chapter and GBTA membership information and supplies centralized reports. Platform provides each chapter: Membership Events Website Management Services Chapters will receive GBTA member information for recruitment purposes.

9. GBTA All Access Chapter Benefits © 2015 GBTA. All rights reserved. 9  GBTA Speaker Bureau  Chapter Event listed on GBTA website  Chapter Events emailed out to all GBTA members monthly  Discounts to attend Leadership Summit  New Chapter Logo for Website and Marketing Material  1 Year complimentary Membership retention and acquisition and Marketing services  New member leads from GBTA member and non-member database

10. GBTA All Access Member Benefits © 2015 GBTA. All rights reserved. 10  GBTA Daily News Brief  GBTA Business Travel Magazine  Complimentary Member Only Webinars  GBTA Career Center  Eligible for Chapter Scholarships  Member rate at all Chapter Network events  Discount on GBTA Academy classes  Discount on GBTA Certification  Access to GBTA Hub  GBTA Event Discounts  GBTA On Demand

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12. Expiration Dates The expiration date of the membership which is soonest will become your new expiration date. At each renewal, the member will purchase a new 12-month membership, which is added to the unused portion of any existing membership. For example, if your Industry membership expires on 10/1/15 and your Community membership expires on 12/1/15, your GBTA All Access Membership renewal date will be 10/1/15. When the GBTA All Access Membership renewal is purchased, the member will have an additional 12-months added to each component, so the new expiration date for the Industry portion will be 10/1/16 and for the Community portion it will be 12/1/16. Members will never lose any unused membership time, and fees will not need to be prorated to account for different expiration dates for each component. 12

13. 123 654 789 © 2015 GBTA. All rights reserved. 13 Gbta.org/join or from Chapter website you will land at GBTA.org/join. Click on JoinEnter your email address and select USA. Select the membership type that corresponds to your job function. Select Yes to buy an All Access Membership and enter your zip code. Select the Community you wish to join. Enter your personal information. Enter your payment information. Congratulations! You are now a GBTA All Access Member! GBTA All Access Purchase Process

14. StarChapter Changes  New Membership types – Allied and Direct vs. Allied Car, Allied Hotel, etc.  Username must be email address  Adopt anniversary date membership renewal  Membership Join and Renew landing pages © 2015 GBTA. All rights reserved. 14

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19. Scenarios © 2015 GBTA. All rights reserved. 19  Active Industry and Community member  Automatically a GBTA All Access member. No action required.  No active Industry nor Community membership  Buy GBTA All Access from gbta.org/join  Active Industry Member but not a Community member*  Purchase a Chapter membership at one of the 25 participating Chaptersparticipating Chapters  Active Community Member but not an Industry member  Buy GBTA All Access from gbta.org/join  Active Affiliate member but not an Industry member  Buy an Industry membership from gbta.org/join (GBTA All Access is not valid for Affiliates)  *Renewals: The GBTA All Access renewal process is still being developed. Current Industry members who are up for renewal will not be able to renew as a GBTA All Access member and should renew their Industry membership and Community membership separately.

20. FAQ’s Q: How will my Chapter receive payment for the $150 per member fee? A: GBTA will send a batch payment along with a report showing the new members for your Chapter every 60 days. Q: How can I see new members in StarChapter? A: Use the Member Manager to sort by Membership Type. Q: Can I belong to more than one Community? A: Yes. Additional Community memberships can be purchased separately by visiting the Community website. Q: Will I have access to member rosters of other Communities if I join All Access? A: You will have access to the GBTA Member Directory which lists all Industry and All Access Members. You must be a member of the specific Chapter for whom you wish to view their directory. Q: Can I hold an All Access Membership without Joining GBTA? A: No. The purpose of GBTA All Access is to provide members the option of purchasing both a Community and Industry membership. © 2015 GBTA. All rights reserved. 20

21. FAQ’s cont. Q: Will I have to manually send a username and password from StarChapter? A: No. A username and password will automatically be sent by the end of the next business day. Q: How are All Access renewals handled? A: Chapters should continue to manage renewals for all members. To maintain All Access membership, the member will purchase an Industry membership on the GBTA website. In Phase 2, GBTA will offer an All Access renewal process. © 2015 GBTA. All rights reserved. 21

22. Resources © 2015 GBTA. All rights reserved. 22 List of Participating Chapters  gbta.org/usa/about/pages/chapters.aspx FAQ Document and Benefits List  http://gbtacpc.org/content.php?page=GBTA_All_Access http://gbtacpc.org/content.php?page=GBTA_All_Access

23. © 2015 GBTA. All rights reserved. Thank you for joining the webinar. We will begin shortly.

24. Contact Information Patrick Algyer Manager, Chapter & Committee Success +1 703 236 1154 allaccess@gbta.org or palgyer@gbta.org allaccess@gbta.orgpalgyer@gbta.org © 2015 GBTA. All rights reserved. 24