1. Market Conduct Supervisory Models of Intermediaries in the United States Monica J. Lindeen NAIC Vice President Montana Commissioner, State Auditor of Securities & Insurance

2. Presentation Overview License Types Licensing Process Ongoing Oversight Essential Lessons Learned Open Discussion

3. License Types Producer License – Agents – Brokers – Surplus Lines Licenses by Line of Authority Individuals and Business Entities Resident and Non-Resident Limited Line Licenses

4. Licensing Process Pre-Licensing Education Uniform Application for Licensure Examination by Line of Authority Background Check Company Appointments Affiliations

5. Ongoing Oversight Continuing Education Requirements License Renewals Broad Enforcement Authority Company Appointment Terminations

6. Essential Lessons Learned Electronic Process is Essential Sharing of Information is Essential Broad Enforcement Authority is Essential Ongoing Improvement is Essential

7. Questions and Discussion