1. Strategy for Human Resource Management Lecture 3
Strategic Implications of a Dynamic HRM Environment
HRM 765

2. Last Lecture Introduction to HRM Process and functions
Recruitment and selection
Orientation and Training
Performance management
Compensation and benefits
Career Development

3. Learning Outcomes After reading this chapter, you will be able to:
Discuss how cultural environments affect human resource management (HRM) practices.
Describe how technology is changing HRM.
Identify significant changes that have occurred in workforce composition.
Describe the HRM implications of a labor shortage.
Describe how changing skill requirements affect HRM.

4. Learning Outcomes
Explain why organizational members focus on quality and continuous improvements.
Describe work process engineering and its implications for HRM.
Identify who makes up the contingent workforce and the HRM implications.
Define employee involvement and list its critical components.
Explain the importance of ethics in an organization.

5. Introduction
The World of Work - continues to change, but at an even more rapid pace.
HR must understand the implications of:
globalization
technology changes
workforce diversity
changing skill requirements
continuous improvement initiatives
the contingent work force
decentralized work sites
and employee involvement

6. Understanding Cultural Environments
Today’s business world is truly a global village. This term refers to the fact that businesses currently operate around the world.

7. Understanding Cultural Environments
HRM must ensure that
employees can operate in the appropriate language
communications are understood by a multilingual work force
Ensure that workers can operate in cultures that differ on variables such as
status differentiation
societal uncertainty
individualism
HRM also must help multicultural groups work together.

8. Understanding Cultural Environments
GLOBE Dimensions:
Future Orientation
Gender Differentiation
Uncertainty Avoidance
Power Distance
Performance orientation
Humane orientation

9. Understanding Cultural Environments
Cultural Implications for HRM
Not all HRM theories and practices are universally applicable.
HRM must understand varying cultural values.

10. The Changing World of Technology
Has altered the way people work.
Has changed the way information is created, stored, used, and shared.
The move from agriculture to industrialization created a new group of workers.
Since WWII, the trend has been a reduction in manufacturing work and an increase in service jobs.

11. The Changing World of Technology
Knowledge Worker - individuals whose jobs are designed around the acquisition and application of information.
Why the emphasis on technology:
makes organizations more productive
helps them create and maintain a competitive advantage
provides better, more useful information

12. The Changing World of Technology
How Technology Affects HRM Practices
Recruiting
Employee Selection
Training and Development
Ethics and Employee Rights
Communication
Decentralized Work Sites
Skill Levels
Legal Concerns

13. Workforce Diversity Different people
Places
Languages
cultures.
Religions
The challenge is to make organizations more accommodating to diverse groups of people.

14. Workforce Diversity The Workforce Today
Minorities and women have become the fastest growing segments
The numbers of immigrant workers and older workers are increasing

15. Workforce Diversity How Diversity Affects HRM
Need to attract and maintain a diversified work force that is reflective of the diversity in the general population.
Need to foster increased sensitivity to group differences.
Must deal with the different
Values
Needs
Interests
Expectations of employees

16. Workforce Diversity What Is a Work/Life Balance?
A balance between personal life and work
Causes of the blur between work and life
The creation of global organizations means the world never sleeps.
Communication technologies allow employees to work at home.
Organizations are asking employees to put in longer hours.
Fewer families have a single breadwinner.

17. Summary Understanding Work World Understanding Culture Environment
Technology
Work force diversity
How diversity affect HRM
Work Life Balance