1. © Cambridge University Press 2012 COVERS ALL AREAS OF STUDY UNIT 4 MANAGING PEOPLE AND CHANGE CHAPTER 12 BUSINESS ETHICS AND SOCIAL RESONSIBILITY IN LARGE-SCALE ORGANISATIONS

2. © Cambridge University Press 2012 Why do organisations need to be ethical and socially responsible? All stakeholders and the community expect large-scale organisations to be socially responsible and ethical in their business practices.

3. © Cambridge University Press 2012 Organisations differ in their interpretation of what it means to behave ethically and in a socially responsible manner. Why do organisations need to be ethical and socially responsible? (cont.)

4. © Cambridge University Press 2012 Why do organisations need to be ethical and socially responsible? (cont.) Adopting an ethical and socially responsible approach has become one of the most significant changes required by organisations.

5. © Cambridge University Press 2012 Ethical and socially responsible management of the internal environment The internal environment is influenced by ethics and social responsibility and its impacts on objectives, structure, policy, culture, management style and skills.

6. © Cambridge University Press 2012 Corporate social responsibility Corporate social responsibility (CSR) impacts on the operations management system through quality, technology, materials management, environmental management system (EMS) and supply chain management.

7. © Cambridge University Press 2012 Ethical management of the human resource management function CSR impacts on Human resource management (HRM) through: recruitment methods selection induction

8. © Cambridge University Press 2012 Ethical management of the human resource management function (cont.) policies motivation employment arrangements training and development performance management and exit strategies.

9. © Cambridge University Press 2012 Ethical management in times of change When large-scale organisations are going through change, it is important that the process incorporates ethical behaviours and is influenced by CSR.