1. Locating Service Information and Specifications Chapter 4 Page 32

2. Cool Facts 1965 5000 pages of info needed by technician 1965 5000 pages of info needed by technician 1974 250,000 pages needed 1974 250,000 pages needed 1993 1,251,000 pages needed 1993 1,251,000 pages needed Today 1,601,300,000 (1.6) billion pages Today 1,601,300,000 (1.6) billion pages Paper manuals have given way to computers, cd, and DVD formats. Paper manuals have given way to computers, cd, and DVD formats.

3. Shop Manuals Shop Manuals Include: Shop Manuals Include: Instructions, illustrations, and provide helpful hints. Instructions, illustrations, and provide helpful hints. It is a good idea to find the service information before you begin a project. It is a good idea to find the service information before you begin a project. You will need the specifications form the manual to torque fasteners. You will need the specifications form the manual to torque fasteners. Includes the info to determine to vital vehicle info (year, make, model) Includes the info to determine to vital vehicle info (year, make, model)

4. Points to Note Shop manuals are developed by manufacturers to provide the service technician with correct information on performing all service and repair tasks on the vehicles they produce. Shop manuals are developed by manufacturers to provide the service technician with correct information on performing all service and repair tasks on the vehicles they produce. The information found in shop manuals provides a systematic procedure, identifies special tools and specifications relevant to the task. The information found in shop manuals provides a systematic procedure, identifies special tools and specifications relevant to the task. Shop manuals are organized according to vehicle systems and have indexes for quick reference needs. Shop manuals are organized according to vehicle systems and have indexes for quick reference needs.

5. Aftermarket Manuals Aftermarket manuals are produced for the general public. Aftermarket manuals are produced for the general public. These manuals are not as detailed as the versions produced for the service industry. These manuals are not as detailed as the versions produced for the service industry. They can be purchased from publishers, automotive parts stores, and even bookstores. They can be purchased from publishers, automotive parts stores, and even bookstores.

6. Determining Vehicle & Finding Vin Code (vehicle identification number)

7. Manuals Vehicle Identification Number You’ll need this! Generic manual Aftermarket Manual Manufactures’ Service Manuals

8. Using Manufactures’ Manuals

9. Using Aftermarket Paper Manuals

10. Flow Charts

11. Using Owners Manual

12. Points to Note The information contained in an owner's manual provides the owner with information on: The information contained in an owner's manual provides the owner with information on: All features of that particular vehicle All features of that particular vehicle How to operate all vehicle controls and accessories How to operate all vehicle controls and accessories How to use vehicle security PIN codes How to use vehicle security PIN codes Warranty and service information Warranty and service information Basic vehicle specifications Basic vehicle specifications Fuel, lubricant and coolant capacities Fuel, lubricant and coolant capacities Tire changing, jacking and towing information Tire changing, jacking and towing information List of service outlets List of service outlets

13. The vehicle manufacturer supplies owner's manuals to the vehicle's first or original owners. The vehicle manufacturer supplies owner's manuals to the vehicle's first or original owners. The layout and amount of detail in an owner's manual will vary according to the manufacturer and age of the vehicle. The procedure to use the manual, however, will be common to all manuals. The layout and amount of detail in an owner's manual will vary according to the manufacturer and age of the vehicle. The procedure to use the manual, however, will be common to all manuals.

14. Manufacturers may produce a CD-ROM that lists their parts and how to order them. Manufacturers may produce a CD-ROM that lists their parts and how to order them. Many workshops either have some parts in stock or use a local parts house. Many workshops either have some parts in stock or use a local parts house. Some parts houses supply their own computer to look up parts and print an invoice at their desk. Some parts houses supply their own computer to look up parts and print an invoice at their desk. One CD can hold the equivalent of 15,000 pages. Cuts down on this! One CD can hold the equivalent of 15,000 pages. Cuts down on this!

15. Using Computer-Based Software Manuals and Internet Manuals

16. Alldata & Shopkey Lets take a look at our internet-based shop manual. Lets take a look at our internet-based shop manual. Lets look at Shopkey Lets look at Shopkey

17. Your Job. Complete chapter Questions 1-10 (review) and 1-5 (ASE-style). Page 39 Complete chapter Questions 1-10 (review) and 1-5 (ASE-style). Page 39 Write on a separate paper and write out the complete question and your answer. ( do not write the other answer options). Write on a separate paper and write out the complete question and your answer. ( do not write the other answer options). Complete the chapter worksheet (I will give it out). You may write on it. Complete the chapter worksheet (I will give it out). You may write on it. In you spare time- you will look up a procedure using Alldata and print out one page of that procedure to show me. In you spare time- you will look up a procedure using Alldata and print out one page of that procedure to show me. File all items in your note book. File all items in your note book. Notebooks will be graded in the future. Notebooks will be graded in the future.