1. optiClient Attendant V8 and optiClient BLF V1
Hartwig Fortmeier
SEN SME MP2
January 2010
Siemens Enterprise Communications Group
Copyright © Siemens Enterprise Communications GmbH & Co KG Alle Rechte vorbehalten.

2. Agenda
optiClient Attendant V8
optiClient BLF V1
BLF-Server V2 (implemented as service)
Technical Details

3. optiClient Attendant V8
Main window
Essential switching functions
waiting calls
details of active call
parked calls
telephone book
Use of following telephone books
Outlook (visible organizer)
Open LDAP
Lotus Notes
Internal telephone book
Shared calendars visible via
MS Outlook/Exchange
Busy lamp field (max. 2)
Status: Free, Busy, Called, Forwarded
Individual configuration (25…300 entry fields)

4. optiClient Attendant with 2 BLF

5. Scalable Window Sizes

6. 6 different designs selectable
Standard
Office 2007
XP Royale
Silver
Vista Style
Windows 2000

7. Busy Lamp Fields

8. Adjust colors

9. Shortcuts (for operation without mouse)

10. Others

11. optiClient BLF as Independent CTI Application
Connection to BLF Server
BLF visible network wide
Customized BLF configuration
(5…200 entry fields)
Use of following telephone books
Outlook
MS Access database
Lotus Notes
Telephony functions
Call accept
Connect
Disconnect
Back to waiting party
History
Incoming calls
Dialed numbers

12. BLF-Server (in Network and/or with optiClient BLF)
IP directly IP IP IP IP
BLF-Server
(implemented as service)
N x optiClient BLF
N x optiClient Attendant, alternativ directly
in case of systems w/o optiClient Attendant
Offers individual uses, depending on the company organization.
local optiClient Attendant per system; alternative: central deployment with network-wide
functions (up to 4 nodes)
 In case of direct IP connection between BLF Server an Hipath 3000 one Comscendo-License and
one optiClient Attendant-License is needed, refer to technical details

13. Our Present Tasks … Coming soon … Info text
optiClient BLF offers customized text editing, visible at other OC BLF and at the OCA
optiClient Attendant offers editing for every BLF user
More stations for connection to the optiClient Attendant
openStage 60T, 80T

14. Technical Details optiClient Attendant V8, optiClient BLF V1,
BLF Server V2

15. optiClient Attendant or optiClient BLF connected to a stand-alone Hipath system
Systemtelefon
optiPoint 500 (USB)
optiPoint 410, 420 (IP)
openStage 40HFA, 60HFA, 80HFA (IP)
openStage 40 T (USB)
openStage 60T, 80T, later, refer Rel. Notes (USB)
USB
Oder IP
LAN
HG1500,
1x Comscendo-Lizenz,
1x optiClient Attendant-Lizenz
IP-Link Comscendo + Attendant
optiClient BLF 1
TAPI
PC with BLF server (service)
Software can also be
installed on an existing PC
optiClient BLF n
TAPI

16. optiClient Attendant within an inter-premises IP infrastructure: BLF message flow and associated services (for the control of features) for all nodes
optiClient Attendant 1
Sends BLF data from node 1
to the BLF server and receives
BLF data from other nodes
HiPath node1
USB
or IP
System phone
LAN
1x optiClient Attendant-License
Executes associated services for users in nodes 1and 2
Has authority to use
associated services
HiPath node 2 w/o optiClient Attendant
BLF Server
HG1500,
1x Comscendo-License,
1x optiClient Attendant-License
IP-Link Comscendo + Attendant
optiClient
BLF n
optiClient
BLF 2
optiClient
BLF 1
 BLF data to all optiClient BLF

17. optiClient Attendant within an inter-premises IP infrastructure: BLF-Server has all BLF information within the network, independant if optiClient Attendants are working
optiClient Attendant 1
HiPath node 1
USB
or IP
HG1500,
2x Comscendo-License,
2x optiClient Attendant-License
System phone
LAN
IP-Link Comscendo + Attendant
optiClient Attendant 2
System phone
HiPath node 2
BLF Server
HG1500,
2x Comscendo-License,
2x optiClient Attendant-License
IP-Link Comscendo + Attendant
optiClient
BLF n
optiClient
BLF 2
optiClient
BLF 1
 BLF data to all optiClient BLF

18. Central optiClient Attendant in CorNet IP-Network
Sends BLF data from nodes
1 and 2 to BLF server
USB
or IP
HiPath node 1
System phone
LAN
Receives all BLF data from node 1 and from max.
100 users of nodes networked using CorNet IP
Assoc. services only for users of node Knoten 1
Node 2 sends
BLF data to
node 1
CorNet IP network
BLF Server
optiClient
BLF n
optiClient
BLF 2
optiClient
BLF 1
HiPath node 2
 BLF data to all optiClient BLF

19. USB driver for the connection of the optiClient Attendant to optipoint 500, openStage 40T, 60T, 80T
Included on the optiClient Attendant CD
Also part of CALLBRIDGE COLLECTION V2 and, for German Telekom, TAPI LINK COLLECTION V2
USB drivers may not be installed together with Callbridge Collection or Tapi Link Collection
Optipoint 500, openStage 40T: USB-Treiber
openStage 60T, 80T: NDIS-Treiber
Refer to Installation manual Call Bridge collection

20. optiClient Attendant, optiClient BLF: recommended system requirements
PC optiClient Attendant
Standard Windows PC with min. 1.5 Ghz and 1024 MB main memory
Operating system: Windows XP, Windows Vista, Windows 7 (if OCA is connected to HFA phone, in case of connection to TDM phone refer to release notes of Call Bridge collection)
USB interface or LAN interface depending on connected version
Screen with a resolution of 1280*768 (min. 1024*768)
Graphik card with 16bit colour depth (min. 256 colours)
Standard mouse and keyboard
Internet access for support and update purposes
PC optiClient BLF
Standard Windows PC
Operating system : Windows XP, Windows Vista, Windows 7
LAN interface

21. Further requirments, configuration limits and maximum values
Max. number of optiClient Attendant per system:
HiPath 2000 from V2: 1, Hipath 33xx, 35xx from V7: 4, Hipath 3800 from V7: 6, Hipath 5000CS V7: 6
Licensing of optiClient Attendant within the HiPath system
Number of optiClient BLF per BLF server: 100
Licensing of optiClient BLF on own CLA, (included in optiClient Attendant CD)
BLF server license free
USB drivers for the connection of optipoint 500 or openstage 40T, 60T, 80T are included in the optiClient Attendant CD
IP drivers for the connection of optipoint 410, 420, openStage 40HFA, 60HFA, 80HFA are integrated in the optiClient Attendant (no Callbridge IP required)
TAPI drivers for optiClient BLF: e.g. TAPI 120, Callbridge TU not included in the optiClient Attendant CD

22. optiClient Attendant Installation with limited rights
Install the programs using administrator rights
Start the program as administrator (in the Explorer – use right mouse key „Execute as...“), and adjust the settings.
Make sure that at least one BLF is displayed.
End and close the Attendant
Assign the right to write to the Attendant directory to the users. Access to „CurrentUser“ within the Registry must also be allowed.
Now start the Attendant as normal user.