1. CIC Collision Industry Conference

2. Vision Statement "A collision industry in which all segments work together efficiently, effectively, ethically and respectfully to enable a complete and safe repair while facilitating the most pleasant experience possible for our mutual customer, the consumer".

3. Mission Statement “A conference where individuals come together to discuss collision industry issues, build consensus and recommend solutions where appropriate “

4. Issues for 2006 Process: Web Site Input Process: Web Site Input Top Issues Top Issues  Insurance Control/Regulation (34)  Paint Materials Reimbursement (16)  Shop Profitability (16)  Environmental Issues (15)  Lack of Qualified Employees (12)  Fraud (11)

5. Issues for 2006 Top Issues (continued) Top Issues (continued)  Total Loss Increase (9)  Licensing/Certification (9)  Quality versus Cost (9)  Steering (8)  Refinish Repaired Panels (7)

6. Issues for 2006 Top Issues (continued) Top Issues (continued)  Information Providers (6)  Re-Keying (6)  Repair Standards (6)  Labor Rates (5)  Lack of Insurer Involvement (5)  Non-OEM Parts (5)  Design for Reparability (5)  Consumer Disclosure (5)

7. Issues for 2006 Top Issues (continued) Top Issues (continued)  Database Integrity/Shrinking Times (4)  Cost Shifting (File under Fraud?) (4)  DRP Admin Standards (4)  Training (4)  Interoperability, Estimating Platforms (3)  Forced Use of non-OEM Parts (2)  OEM Information Availability (2)  Parts Procurement Efficiency (2)  Consumer Satisfaction (1)  Lack of Participation in Associations (1)

8. 2006 Committees Parts Parts Estimating Procedures Estimating Procedures Special Presentations Special Presentations Technical Presentations Technical Presentations Definitions Definitions Environmental (New) Environmental (New) Insurer/Repairer Relationship TF Insurer/Repairer Relationship TF Human Resources Marketing Electronic Communication Industry Forum Legislative Database Task Force Anti-Fraud Committee

9. CIC Collision Industry Conference