2. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Realizing MWaaS on Private Cloud using Oracle Enterprise Manager Umesh Panwar / David Nims Platform Engineers Fiserv, Enterprise Technology October 29, 2015 Oracle Confidential – Internal/Restricted/Highly Restricted Presented with Neeraj Jain / Wojciech Serafin Oracle Consulting [CON-4627]

3. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. Oracle Confidential – Internal/Restricted/Highly Restricted3

4. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | David Nims Platform Architect Fiserv, Enterprise Technology Speaker Picture Slide Oracle Confidential – Internal/Restricted/Highly Restricted4

5. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Umesh Panwar Platform Engineer Fiserv, Enterprise Technology Speaker Picture Slide Oracle Confidential – Internal/Restricted/Highly Restricted5

6. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Neeraj Jain – Technical Director – Oracle Consulting Speaker Picture Slide Oracle Confidential – Internal/Restricted/Highly Restricted6

7. © 2012 Fiserv, Inc. or its affiliates. Agenda Fiserv – Company Overview Middleware Provisioning – Business Problem MWaaS Solution – Overview Business Value – ROI 1 2 3 4 7

8. © 2012 Fiserv, Inc. or its affiliates. Fiserv, Inc. – Company Overview Fiserv is a worldwide provider of financial services technology. If you're a mobile banking user or pay your bills online – if you interact with a financial institution at all – chances are you're more familiar with Fiserv than you realize. Fiserv serves more than 16,000 clients worldwide, including banks, thrifts, credit unions, investment management firms, leasing and finance companies, retailers, merchants and government agencies. Fiserv is a global organization with more than 13,000 clients and 21,000 associates worldwide and takes pride in its mission to enable clients to achieve best-in-class results. 8

9. © 2012 Fiserv, Inc. or its affiliates. Agenda Fiserv – Company Overview Middleware Provisioning – Business Problem MWaaS Solution – Overview Business Value – ROI 1 2 3 4 9

10. © 2012 Fiserv, Inc. or its affiliates. Middleware Provisioning – Business Problem Scale Over 500 domains across 7 major regions (dev, QA, external test, lab, cert, prod, DR) Even greater number of application instances Standardization Maintain and enforce consistency with standards Automated deployment process to minimize operational cost Supportability Vendor-based solution for long-term supportability 10

11. © 2012 Fiserv, Inc. or its affiliates. Agenda Fiserv – Company Overview Middleware Provisioning – Business Problem MWaaS Solution – Overview Business Value – ROI 1 2 3 4 11

12. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Fiserv MW Provisioning Oracle Confidential – Internal/Restricted/Highly Restricted12 Projects / Lines of Business Virtual Machines - Configuration Virtual Machines - Configuration Virtual Servers Farm Virtual Servers Farm MW Provisioning Process MW Provisioning Process Domain Configuration Requests WL Domain VM Creation Requests

13. © 2012 Fiserv, Inc. or its affiliates. 13 Domain Property Generator Procedure Property Files OEM Procedure Submission Engine OEM Provisioning (OMS) OEM Provisioning (OMS) Domain Request CSV Domain Descriptor Structured CSV data file CSV Includes: Domain Global Attributes Managed Server Names & Order Cluster Names & Membership Host Node Names & IPs Fiserv MW Provisioning – Domain Request CSV Target Hosts …….

14. © 2012 Fiserv, Inc. or its affiliates. 14 Domain Property Generator Procedure Property Files OEM Procedure Submission Engine OEM Provisioning (OMS) OEM Provisioning (OMS) Domain Request CSV Fiserv MW Provisioning – Domain Property Generator Fiserv Custom component created during project Validates Domain Request Generates property files to drive OEM procedures Calculates DNS names, Multicast Addresses, Ports, Server and Cluster Names Target Hosts …….

15. © 2012 Fiserv, Inc. or its affiliates. 15 Domain Property Generator Procedure Property Files OEM Procedure Submission Engine OEM Provisioning (OMS) OEM Provisioning (OMS) Domain Request CSV Fiserv MW Provisioning – Procedure Submission Engine Based on WLST and OEM Web Services API - built for Fiserv Starts Procedure Sequence, to fully generate the domain Monitors Execution Progress Restarts from failed procedure Target Hosts …….

16. © 2012 Fiserv, Inc. or its affiliates. 16 Domain Property Generator Procedure Property Files OEM Procedure Submission Engine OEM Provisioning (OMS) OEM Provisioning (OMS) Target Hosts Domain Request CSV Fiserv MW Provisioning – OEM Provisioning (OMS) ……. Six Procedures for MW provisioning Much of work is done by OEM’s out-of-the-box “Middleware procedure” Supplemented with custom scripts and procedures stored in OEM Library OEM Agents drive execution of individual hosts

17. © 2012 Fiserv, Inc. or its affiliates. Fiserv MW Provisioning – OEM Provisioning (OMS) Details 17 Java Installation Procedure Pre-Provisioning Procedure Fusion MW: Binaries Install SSL Certificates Generation Fusion MW: Domain Configuration WL MW Profile Custom Config Info JDK installed in standard location Custom Settings & Libraries installed & instrumented FMW installed in standard location SSL Certificates generated and placed in key store WL Domain configured as per Procedure Property files Coherence Cluster Configuration (Optional) Coherence Cluster configured as per Procedure Property files Linux Init Scripts Installation Services registered with OS to manage AS/MS/NM lifecycle WL MW Profile INPUT PROCEDURE OUTPUT

18. © 2012 Fiserv, Inc. or its affiliates. Agenda Fiserv – Company Overview Middleware Provisioning – Business Problem MWaaS Solution – Overview Business Value – ROI 1 2 3 4 18

19. © 2012 Fiserv, Inc. or its affiliates. Business Benefits Dramatically reduced time from CSV creation to Domain Deployment Duration dropped to Minutes, down from Multiple Hours Affords Engineers freedom to focus on the solution, and no longer just the mundane details Reduced visible complexity of process Has significantly decreased training time for new resources Domain size is no longer a factor Provisioning is stable regardless Process takes about the same time for any domain regardless of number of managed servers in the domain Expectation of continued compatibility and support of the provisioning process in future, due to use of vendor-supported methodology rather than in-house solution 19

20. © 2012 Fiserv, Inc. or its affiliates. Oracle Consulting Services Partnership Oracle Expertise, Reduce Risks and Drives Innovation 20 Complex Problem Solving through Deep Technical Knowledge and Enterprise Architecture Excellence Breadth and Depth Across Oracle Products Tight Alignment to Oracle Product Development Single Vendor Simplicity Holistic Oracle Solution Portfolio Reduced Time to Value