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Manny Rios Senior Vice President, P&C Underwriting USAA “Leading Change”

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Presentation on theme: "Manny Rios Senior Vice President, P&C Underwriting USAA “Leading Change”"— Presentation transcript:

1 Manny Rios Senior Vice President, P&C Underwriting USAA “Leading Change”

2 Agenda » About USAA » Earth, Wind, & Fire – Case for Precision » Enhanced Precision through GIS » Creating an Effective Infrastructure » Role of Leadership in Driving Change

3 About USAA Founded in 1922 by a group of Army officers Diversified financial services provider: Insurance, banking, investments, retirement, advice Serving 7.4 million extraordinary members comprised of military personnel and their families

4 The Case for Precision SOURCE: Risk Management Solutions (RMS) WILDFIRE EARTHQUAKE TORNADO HAIL HURRICANE

5 Key Principles PRECISION PRICING OPTIMIZE PROGRAMS TARGET GROWTH ADVOCATE SAFETY

6 Precision In Action Minimal Risk Extreme Risk Minimal Extreme Very High High Moderate Low Surge Risk

7 Understanding Risk Visuals are compelling storytellers Note: This image is for commentary purposes only and is not endorsed by the copyright holder

8 GIS Infrastructure Enduring and multidimensional Scalable Across Enterprise Provides dynamic insight Simplifies the Complex Enables Self Service Transparency and empowerment

9 Role of Leadership Enable a Culture Shift Communication Develop Strategic Vision

10 Key Takeaways Enable Culture Shift Create Effective Infrastructure Further Employee Acceptance


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