1. Remote Access Roundtable 2/21/2012

2. Outline Why would you want remote access? What are you remotely accessing? What technologies should you use? What types of remote access ? What are the implications? Security & Policy concerns Resource concerns Administration concerns

3. Why do you want remote access? Remote office / Home office Mobile Workforce Remote sales Administration IT Staff Admin Staff CEO wants access to their desktop

4. What are you accessing What you are accessing and what jobs you need to perform drives the technologies needed. It also determines the need for a “thick” remote experience versus a “thin” remote experience.

5. Remote Office / Home Office VPN access to shared network resources VoIP extended to home office Business Applications Thick installed and uses VPN Remote Desktop / Terminal Services Email Outlook Web Access RPC over HTTPS (outlook anywhere)

6. Mobile Workforce Mobile Mail Access BES / ActiveSync Remote Document Access VPN on demand Docs2Go Remote Desktop Access Itap/Logmein/gotomypc

7. Email Access Outlook web access RPC over HTTPS (outlook anywhere) Outlook /w VPN

8. Methods of remote access VPN (Cisco / RRAS ) WebDAV FTP / PSCP SSH RDP / VNC 3 rd party remote access (logmein…)

9. Remote Administration Remote Desktop VNC (Tight/Real/Ultra/Reverse) Goto Assist GotoMyPC LogmeIn NTR Join.me

10. Security Implications Do you have an acceptable use policy? Do you have network policies concerning Remote systems with AV/Security Data privacy (local vs. remote)

11. Resource Concerns Bandwidth Needed VPN Licensing Extra Equipment Terminal Server Licensing

12. Questions? What is your company using? How do you like it?