1. SNAP Outreach in New York State An overview of the SNAP Outreach to older New Yorkers and others conducted by the Nutrition Outreach and Education Program

2. Welcome and Introductions

3. Presenter: Diana L. Lezette Training and Instructional Design Coordinator

4. Agenda: SNAP Outreach in NYS The Nutrition Outreach and Education Program (NOEP) Overview Program Achievements Aspects of NOEP Outreach Connecting and Collaborating with NOEP

6. SNAP Outreach in NYS Eight SNAP outreach projects statewide administered by the New York State Office of Temporary and Disability Assistance (OTDA) and United States Department of Agriculture (USDA).

7. SNAP Outreach in NYS Catholic Charities Metropolitan Council Project Hospitality Seedco United Way of Buffalo and Erie Counties United Way of New York City LIAH NOEP

8. Hunger Solutions New York manages: The Long Island Anti-Hunger Initiative (LIAH) SNAP Outreach in NYS

9. LIAH Covers Nassau and Suffolk Counties Provides SNAP application assistance Uses innovative outreach including: Direct mailings SNAP enrollment events Social media Robocalls Outreach via text messages

10. LIAH Partners include: Health and Welfare Council of Long Island United Way of Long Island North Shore-Long Island Jewish Health System Food Research and Action Center (FRAC) AARP Foundation Island Harvest

11. The Nutrition Outreach and Education Program (NOEP)

12. NOEP Since 1987 Hunger Solutions New York has managed NOEP. One of the largest SNAP outreach programs in the nation.

13. 56 Counties 51 Agencies 74 NOEP Coordinators

14. NOEP Achievements: During the 2014 - 2015 contract year: 30,000 new households received SNAP benefits through NOEP assistance. 56,000 prescreenings occurred. 179,000 face-to-face contacts were made with potentially SNAP eligible New Yorkers.

15. NOEP Achievements: During the 2014-2015 contract year NOEP assisted more than: 6,000 disabled individuals 9,300 non-citizens 2,100 veterans and military families 20,000 children

16. NOEP Achievements: During the 2014-2015 contract year NOEP: Assisted more than 13,000 seniors (60 and over) Made more than 1,900 referrals to senior assistance programs Made more than 2,200 referrals to Social Security

17. NOEP Helps connect potentially eligible New Yorkers to SNAP and other federal nutrition programs.

18. SNAP in New York State Source: Center on Budget and Policy Priorities: New York Supplemental Nutrition Assistance Program, Feb. 27, 2015

19. SNAP in New York State NYS OTDA monthly caseload statistics, Sept. 2014 565,000 NYS Seniors received SNAP in 2014.

20. NOEP is always free and confidential

21. NOEP SNAP Application Assistance

22. NOEP Conducts prescreens to determine if households (including households of one) are potentially eligible for SNAP.

23. NOEP SNAP Application Assistance Starts with prescreen Can, and often, includes assistance through the whole application process.

24. SNAP Income Guidelines

25. SNAP Updates Examples: New Standards in October Excessive EBT card replacement letters Accessing case records – participant rights

26. SNAP Updates

27. Medical Deductions After first $35.00 monthly for 60 or older or Disabled.

28. Translation Services Provided directly by some NOEP Coordinators. NOEP may help secure services. NOEP assisted more than 8,500 households with translation services in 2014-2015 contract year.

29. NOEP Home Visits Provided by many NOEP Coordinators. Over 2,900 home visits made in the 2014-2015 contract year.

30. Beyond Application Assistance New applications are the focus of NOEP work. However, NOEP Coordinators provide some assistance with: Recertification Change reporting

31. Replacement SNAP Benefits Household misfortune examples: Power outage – 4 or more hours (perishable food) A flood (all food can be effected) Equipment failure Failure to pay utility bill Others

32. Replacement SNAP Benefits Time sensitive to report to DSS/HRA to submit form Form available: at DSS/HRA Online at OTDA http://otda.ny.gov/programs/applications/ From NOEP

33. Disaster SNAP Benefits A special SNAP program authorized by USDA as a result of a disaster. NOEP Coordinators given up-to-date information, training and assistance by Hunger Solutions New York.

34. Barrier Identification and Resolution

35. Barriers

36. Barrier examples that NOEP Coordinators help identify and resolve: Wrong income test applied Benefits not applied to EBT card Households being required to use online application More!!!

37. Referrals More to come…

38. Outreach

39. NOEP Outreach Initiatives Campaigns NOEP-generated All reviewed

40. Outreach Examples: Flyers Posters Educational letters Select promo items Spaghetti Strainer Cattaraugus

41. NOEP Outreach

42. Special Initiatives

43. May be piloted. May be certain area. Not a limited time frame. Can come from NOEP interest based on community need and outreach opportunities.

44. Outreach Campaigns Six Campaigns: Short term Specific theme/audience Statewide Unified message

45. NOEP Outreach Campaigns Campaign Launch

46. Campaigns: 1.Success Starts with School Breakfast 2.Heat and Eat – With SNAP, You Don’t Have to Choose 3.Between Shifts, and Between Jobs, SNAP is Working for You

47. Campaigns: 4.SNAP, It’s Accessible 5.Stay Healthy with SNAP 6.School’s Out! Power Up for Summer Fun!

48. Heat and Eat. With SNAP, You Don’t have to Choose.

50. Between Shifts, and Between Jobs, SNAP is Working for You.

51. SNAP, It’s Accessible.

52. SNAP: Myths and Misinformation

53. NOEP: Breaking down myths and misinformation Taking from others Minimum Benefit Paperwork/application difficult Lose our car/home More…

54. SNAP Minimum benefit: $16.00 for 2015-2016 Most receive more than minimum Avg. benefit for a senior living alone is $113.00 * *Source: USDA, Characteristics of Supplemental Nutrition Assistance Households: FY 2013. Dec. 2014

55. SNAP Minimum benefit: $16.00 for 2015-2016 Most receive more than minimum

56. NOEP Coordinators assist with paperwork including: copying assisting clients with acquiring documentation and verification helping to fill out applications

57. 130% FPL 200% FPL 0 No Resource Test/No Net Income Test Hh with no senior/disabled member and no child or dependent care (daycare) expenses Not SNAP Eligible Hh with no senior/disabled member, but with child or dependent care expenses No Resource Test/No Net Income Test Not SNAP Eligible No Resource Test/No Net Income Test Hh with a senior/disabled member Resource Test & Net Income Test Required 1 2 3 SNAP: Income and Resources

58. Positive Economic Impacts of SNAP GROCERS SNAP FARMERS FARMERS’ MARKETS FOOD SHIPPING FOOD PACKAGING URBAN JOBS RURAL JOBS FOOD PRODUCERS

59. Stay Healthy with SNAP. Older, low-income New Yorkers and caregivers Runs Mid-April through May

60. Stay Healthy with SNAP. 65% of Seniors experiencing food insecurity are aged 60-69.

64. Stay Healthy with SNAP BUILDERS CAREGIVERS BOOMERS

65. The Broader Impact of Targeted Outreach Boomer Family Caregiver Paid CaregiverGrandchildren Builder

66. SNAP can help! SNAP can help stretch food budgets and families may be able to put money toward other necessities. Clothing Shelter Medicine Transport Other

67. Kinship Care

68. Federal Child Nutrition Programs NOEP also works to increase participation in the School Breakfast Program and the Summer Food Service Program (Summer Meals). School is Out, Summer Meals are in!

69. Summer Food Costs Nationally 62% of low-income families report spending more on food during the summer, an average increase of $316 more per month. Nationally 43% of low-income families find it harder to make ends meet during the summer. Source: Summer Meals Parents Survey, No Kid Hungry, 2013

70. Summer Food Service Program a.k.a Summer Meals

71. School Breakfast Campaign

72. NOEP Referrals, Presentations and Collaborations

74. NOEP Outreach Examples: Agency collaborations and referral systems Exhibiting at events Presentations for community members

75. How to get connected to the NOEP program in your location.

76. Connect with your NOEP Coordinator. Create a referral system. Let other agencies or organizations know about benefits of NOEP and SNAP.

77. www.FoodHelpNY.org

78. www.mybenefits.ny.gov

79. Sign up for newsletters from Hunger Solutions New York www.hungersolutionsny.org

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81. Questions? Prepared by a project of Hunger Solutions New York, Funded by NYSOTDA, USDA/FNS, FRAC, The Walmart Foundation and Mazon: A Jewish Response to Hunger. This institution is an equal opportunity provider.