1. The Executive Assistant of the Future Tracey Jones Executive Assistant to Chief Executive Officer & Chairman David Jones May 2007

2. 2 Yesterday, Today, Tomorrow Change Relationship Personal Development & What You Can Do What I Believe In Conclusion Agenda

3. 3 THE DINOSAURS

4. 4 Yesterday Technology Manual/Electronic Typewriters - Carbon Paper! Dictaphone/Shorthand - Dictation Telex Duties Typing Pools Answering the telephone Desk Diaries Painting our nails!!!!!!!!

5. 5 Today Technology Computers/Laptops Fax/Email/Internet Mobile Phones Video Conferencing Palm Pilots/Blackberries Duties Calendar management Screening calls Travel management Event management Communication

6. 6 Today New skills – interpersonal and administrative Much more involved in the business direction Anticipate the needs of our managers Think outside the square Team leaders Motivators Decision-makers Project managers Budgets and the list goes on …………………………..

7. 7 Change

8. 8 Mark McInnes Merchandise & Marketing Director Mark McInnes Chief Executive Officer

9. 9 Relationship/Partnership

10. 10 Trust Honesty Respect

11. 11 A CEO’s Perception of Our Role Impression Represents him personally Takes personal ownership Manages her own time in line with his Manages up/down/across the business Knows when to be proactive and reactive

12. 12 Personal Development

13. 13 What Can You Do To Further Develop Your Career?

14. 14 What I Believe I believe in myself I believe I am as important as the person I work for I believe in my Boss

15. 15 The challenge for you is to maintain a thirst for knowledge Accept an ever changing technical environment Continually expand skill sets ; and Always have a personal vision In Conclusion

16. 16 We are leaders and role models Our role adds value to an organisation We have to be knowledgeable and be driven; and The Executive Assistant of the Future

17. 17 above all else:- We have to be dedicated Why? The Executive Assistant of the Future

18. 18 We are the Executive Assistants of the future The Executive Assistant of the Future