1. The Regulatory Assistance Project 50 State Street, Suite 3 Montpelier, VT 05602 Phone: 802-223-8199 www.raponline.org The Electric Utility of the Future: What Do Consumer Advocates Need to Know? NASUCA 2015 Annual Meeting Presented by Richard Sedano November 10, 2015

2. Introducing RAP and Rich RAP is a non-profit organization providing technical and educational assistance to government officials on energy and environmental issues. RAP staff have extensive utility regulatory experience. RAP technical assistance to states is supported by US DOE, US EPA and foundations. – Richard Sedano directs RAP’s US Program. He was commissioner of the Vermont Department of Public Service from 1991-2001 and is an engineer. 2

3. Outline Trends Upside Systems that seek value, reduce waste Information Options Results and Accountability Delivery on Public Priorities Protections The national conversation 3

4. Trends Communications and computing Consumer engagement with networks (information, manufacturing, shopping, energy) Upgraded attention to carbon outcome 4

5. Upside Realize Value Monetize Value Actionable Information Better decisions by utilities and consumers 5

6. Systems Distribution Planning Outcome-based Regulation Retail rate reform Wholesale Market reform 6

7. Information For customers or their assigned agent To support automation To support customer choices 7

8. Options How to use power during the day, week How to invest in end uses, production, grid interaction 8

9. Results and Accountability Need better accountability Clarify what is important And what utilities do to deliver important outcomes Measure Iterate 9

10. Deliver on Public Priorities Is regulation set up to do that today? How do we know? Does the public have confidence in regulation of utilities? 10

11. Protections Bedrock Opportunity to control investment and operating costs Opportunity to restate protections for social justice and fairness Opportunity to elevate service Opportunity to demonstrate success 11

12. The National Conversation Key conversations are the ones in states (NY REV, MN e21 & Grid Mod, Michigan Roadmap, RI SIRI, MA Grid Mod, HI postcards from the future) States with high rates States embracing technology States balancing multiple and new objectives (cost, reliability, service, protection, climate, innovation,…) States concluding status quo has limitations There is a community of interest among those interested in Power Sector Reform 12

13. About RAP The Regulatory Assistance Project (RAP) is a global, non-profit team of experts that focuses on the long-term economic and environmental sustainability of the power and natural gas sectors. RAP has deep expertise in regulatory and market policies that:  Promote economic efficiency  Protect the environment  Ensure system reliability  Allocate system benefits fairly among all consumers Learn more about RAP at www.raponline.org rsedano@raponline.org