1. Convened by National Conference on Volunteering and Service Maximizing the Potential of Every Volunteer: Universal Design and Volunteer Management Session ID 2653

2. www.SERVICEandINCLUSION.org Toll-free hotline: 888-491-0326 (voice/TTY)

3. What questions do you have about managing a diverse group of members or volunteers? - Draft responses in small groups - Share with the larger group Let’s Discuss!

4. Fully Inclusive Universally Designed Accessible What is universal design?

5. Accessible Can it be used? Accessible refers to the degree to which an environment, product, or tool is usable by someone. Distinguishing Accessible

6. Accessible Program: Spanish and English readers are both able to access the same information. However, accessible also means- Separate, but equal. Highlighting someone’s different abilities or preferences.

7. Universally Designed Accessible Universally Designed products and environments are to be made usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. -Center for Universal Design at NC State Distinguishing Accessible and Universally Designed

8. Universally Designed: Equal access to an environment, product, or tool.

9. Fully Inclusive Universally Designed Accessible The goal is to create a Fully Inclusive environment. A fully inclusive environment refers to the seamless use of the environment by all people, regardless of diversity or disability. It also refers to the type of culture that is welcoming to all participants. Example: AmeriCorps event Distinguishing Accessible, Universally Designed, and Fully Inclusive

10. Fully Inclusive: What are you doing in your program that is contributing to a fully inclusive environment?

11. Fully Inclusive Universally Designed Accessible Reasonable Accommodation refers to the technology, services, and changes in policy, procedures, and the environment that enable individuals with disabilities to perform essential functions or to equally participate in events and programs. Accommodations are limited only by creativity. Accommodations will vary depending on the individual need, the disability, and/or the type of program. Reasonable Accommodations Different Environments and the Need for Reasonable Accommodations

12. 1. Program Design 2. Recruitment Practices 3. Member/Volunteer Management How Do Universal Design Principles Fit Into My Program?

13. Case Study Vignette

14. What would you do? In your small group, please read your scenario and discuss the following questions: What should the manager do? How can changes be made that benefit the individuals in the scenario and everyone else at the program? What similar changes can you make to your program?

15. How can Universal Deign Improve Your Program Management?

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17. Click to edit Master title style Contact Information: National Service Inclusion Project 888.491.0326 [V/TTY] NSIP@UMB.EDU www.SERVICEandINCLUSION.org