1. 1 Update from Latvia 2014 Līga Kursīte Project Coordinator Culture Information Systems Centre NAPLE Assembly Athens, May 13, 2014

2. New data for advocacy In-depth study: Library value, trust and user satisfaction 2009 In-depth study: Economic value and impact 2011 In-depth study: Analysis of media coverage 2011 + Cross-European survey to measure users’ perceptions of the benefits of ICT in public libraries, 2013

3. Training 2013 POST-ADVOCACY TRAINING Implemented 6 series of workshops Covered topics – sustainability of AT, how to support librarians in advocacy activities etc. Participants – Training Center Managers and methodologists of regional libraries (30) VIRTUAL LESSONS FOR LIBRARIANS Conducted 12 sessions-webinars (virtual lessons) for librarians Total number of participants/connections – 191 (34% were active all sessions, 23% - only in one or two sessions) Covered topics – on-line safety, specific skills and knowledge related to usage of MS Word, MS Excel, MS Picture Manager, MS Power Point, specific nuances on business correspondence on-line

4. Government support  Subsidy to cover Internet connectivity fee in public libraries  Includes provision of technical helpdesk to libraries

5. EU advocacy initiative GL5:  Latvia  Lithuania  Poland  Bulgaria  Romania

6. Thank you...see you in Riga! Līga Kursīte liga.kursite@kis.gov.lv +371 67844898