1. MLA Business Letter Format & Guidelines Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional Services Librarian Al Harris Library frederic.murray@swosu.edu

2. Basic Guidelines Use a Professional Email –pimpdaddy69@whatever.compimpdaddy69@whatever.com –Unclesmonkey44@whatever.comUnclesmonkey44@whatever.com Send Business Letter as PDF Attachment Text of Email: Succinct & Informative

3. Email Example Subject: Application: Information Services Librarian for Library Instruction, (Position 06-F031) Hello, I am applying for the Information Services Librarian for Library Instruction, (Position 06-F031) at the Al Harris Library, Southwestern Oklahoma State University. Pleased find attached my cover letter, three references, resume and transcript. Frederic Murray

4. Return Address (address of letter writer) Date Recipient & Address Formal Salutation Body of Letter Three Paragraphs Closing Typed Name (formal)

5. Basic Guidelines Write to the position –Use language of the ad What you bring to the table –Concrete examples/skills Clarity & Precision –Do not restate your resume

6. 12 Of The Worst Cover Letters

7. EXAMPLE

8. Assignment Go to Indeed.com Search & Select a Job Title Read/Review Job Title Write/Format Business Letter –Three Paragraphs Save as PDF/email attachment to yourself

9. Authentication Issues “I can’t get into the library’s databases.” “I keep seeing the message ‘Login failed: Invalid username, password, or ID number.’” “I’m trying to search [database] and I can’t get in.” “My employee ID isn’t being accepted.”

10. Outlook Usernames and Passwords i.Have you changed your default Outlook password? Students must change their default Outlook password before logging into the library. ii.Have you forgotten your Outlook password? Go to Outlook’s password reset link on the Outlook login page. After the student has successfully reset his/her password, ask them to try logging into the library again.reset link iii.Within the last 15 minutes, have you made ten (or more) unsuccessful library login attempts? The proxy server will block logins for 15 minutes from any user who has made 10 or more failed login attempts within a 5-minute period. You can login again after the block has expired.

11. Questions? Contact me: –Frederic Murray 774-7113 frederic.murray@swosu.edu

12. Thanks!