1. Technology in Action Alan Evans Kendall Martin Mary Anne Poatsy Ninth Edition Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 0

2. Technology in Action Technology in Focus: Careers in IT Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1

3. Rewards of Working in IT There are many reasons to work in the field of information technology –Exciting –Ever-changing –Attractive to new graduates Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 2

4. IT Workers Are in Demand 2 out of the top 15 fastest-growing occupations from 2008 through 2018 are in computer fields 14 of top 50 jobs are IT careers Average starting salary was increasing by 4.3 percent in 2011 from 2010 Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3

5. IT Jobs Pay Well Salaries depend on: –Your skill set and experience level –Size of employer –Geographic location Research salariesin geographic area where you expect to work –Monster.com –Salary.com Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 4

6. IT Jobs Are Not Going “Offshore” Job outlook includes risk of jobs being outsourced Outsourcing is process where business hires third-party firm to provide services Offshoring occurs when outsourcing firm is located outside the United States Outsourcing and offshoring can produce cost savings Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 5

7. Jobs that Will Stay in U.S. Customer interaction –Jobs that require direct input from customers or that involve systems with which customers interface daily Enablers –Jobs that involve getting key business projects accomplished, often requiring technical skills and good people skills Infrastructure jobs: –Jobs that are fundamental to moving and storing the information that U.S.-based employees need to do their jobs Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 6

8. Jobs That Should Remain Onshore Customer InteractionEnablersInfrastructure Jobs Web application developersBusiness process analystsNetwork security Web interface designers Application developers (when customer interaction is critical) Network installation technicians Database and data warehouse designers/developers Project managers (for systems with customers and business users located predominately in the U.S. Network administrators (engineers) Customer relationship management (CRM) analysts Wireless infrastructure managers and technicians Enterprise resource planning (ERP) implementation specialists Disaster recovery planners/responders Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 7

9. Women Are in High Demand Women make up about 25 percent of IT workforce Many IT departments are seeking to diversify their workforces Salary gender gap is smaller than in most other professions Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 8

10. Choice of Working Location IT jobs are available in various settings –Office based –Field base –Project based –Home based Individuals can look for job that suits their tastes and requirements Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9

11. Major Job Type Locations Type of JobLocation and HoursSpecial Considerations Office based Report for work to the same location each day and interact with the same people on a regular basis. Requires regular hours of attendance (such as 9 A.M. to 5 P.M.). May require working beyond “normal” working hours. May also require workers to be on call 24/7. Field based Travel from place to place as needed and perform short-term jobs at each location. Involve a great deal of travel and the ability to work independently. Project based Work at client sites on specific projects for extended periods of time (weeks or months). Examples: contractors and consultants Can be especially attractive to individuals who like workplace situations that vary on a regular basis. Home based (telecommuting) Work from homeInvolve very little day-to-day supervision and require an individual who is self- disciplined. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 10

12. Other Rewards of IT Career Constant changes avoid boredom You work in teams No need to be a mathematical genius IT skills are portable Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 11

13. Challenges of IT Careers Stress –Most IT jobs are hectic I’m just one of the “guys” –IT departments may have gender bias Not another training course! –IT careers require life-long learning Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 12

14. Stress from Multiple Directions Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 13

15. What Realm Should I Work In? Careers currently available –Chief information officer (CIO) has overall responsibility –Other responsibilities fall into two units Development and integration Technical services In large organizations, responsibilities are distinct At a small shop, you might do many jobs Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 14

16. Working in Development & Integration Web Development Web content creators Web programmers Customer interaction technicians Social media directors Systems Development Systems analysts Programmers Project managers Technical writers Network engineers Database developers 15 Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

17. Working in Game Development Jobs follow two paths –Designers Create 2D and 3D art, interfaces, special effects, game levels, and scenarios –Programmers Code scenarios Ensure accuracy Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 16

18. Working in Technical Services Information systems –Network administrators –Database administrators –Web server administrators –Telecommunications technicians Support services –Helpdesk analysts –Computer support technicians Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 17

19. Preparing for a Job in IT Get educated –College and university degrees Computer science MIS Information technology –Technical (or trade) schools Build skills rapidly Qualify for job in specific field Best to attend a degree-granting college or university Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 18

20. Preparing for a Job in IT (cont.) Investigate professional certifications –Provide consistent method of measuring skill levels –Software and hardware vendors and professional organizations establish certification standards Get experience –Internship or part-time job Do research –Learn about company and industry before going on an interview Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 19

21. Getting Started in IT Career Find an internship –School placement office Start networking –Word of mouth –Professional organizations Check corporate Web sites for jobs Visit online employment sites –Monster.com and Dice.com Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 20

22. Employment Site Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 21

23. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America. Copyright © 2013 Pearson Education, Inc. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall