1. www.icarehealth.com.au eHealth Chris Gray – Managing Director, iCareHealth 19 th November 2014 Connect with iCareHealth:

2. www.icarehealth.com.au Where we should have started….. Full integration of data, cloud-based, consumer accessed GPs Pharmacists Aged Care Consolidated data in the cloud on medication prescribed, dispensed and administered and comprehensive medical records Consumer

3. www.icarehealth.com.au What does eHealth need to do for Aged Care? Pullout box copy to go in here In an Aged Care/Home Care setting, it is vital that: 1.Information about the resident/consumer follows them from facility admission or care worker visits, to hospital transfer and discharge, or to specialist visit, back to the facility. 2.The right information flows from the right people, to the right people, in the right place, at the right time, for the right person. The overall goal is to reduce clinical risk for residents/consumers.

4. www.icarehealth.com.au Drivers of Health IT market Health care market growth expected to remain > GDP due to demographics and labour costs Health care IT services likely to grow at above market growth due to: 1. Budgetary constraints – rising labour and fixed asset costs drive need to find efficiencies through greater reliance on technology Timeframe – Now 2. Optimise asset utilisation, better decision-making – Growing corporate and government demand for rich data that is integrated and connected across health care chain can be used to optimise use of assets and enable better decision-making (e.g. enhanced clinical governance, benchmarking possible, predictive modelling) Timeframe – Short to medium-term 3. Increasing consumer sophistication - drives demand for greater control and visibility of own personal (and family) health information and participation in health decisions Timeframe – Medium to long-term

5. www.icarehealth.com.au Learnings from implementing eHealth 1.Understand the eHealth terminology –“ The sheer amount of acronyms were probably the hardest thing to understand throughout the process. ” Lyn Hornsby, Director of Care, Donwood Community Aged Care 2.Volume and complexity of documentation –“ For smaller, stand alone facilities, there may be a reluctance to participate in the eHealth system, simply because they may not have access to the resources for the initial registration process. ” Michele Lewis, Chief Executive, mecwacare

6. www.icarehealth.com.au Learnings from implementing eHealth 3.Prepare care and nursing staff for the changes –“We want staff to understand that the switch to an eHealth system will be the key enabler in providing them with greater visibility across resident’s health information.” Lyn Hornsby, Director of Care, Donwood Community Aged Care 4.Selling the benefits of eHealth to residents –“There is a general lack of knowledge about eHealth across the community so our role at the moment is to educate both residents and their families, and to raise awareness around how eHealth will improve how we manage their health information.” Michele Lewis, Chief Executive, mecwacare

7. www.icarehealth.com.au Learnings from implementing eHealth 6.Buy-in from the wider health care sector –“I think the uptake of the PCEHR will largely be driven by the GPs. It will encourage more people to register for their own PCEHR and that way, we will see more residents already signed up before then even come to a facility, which would be ideal.” Ann Turnball, CEO, Lynden Aged Care

8. www.icarehealth.com.au Questions? Connect with iCareHealth: