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New Pathways of Organizational Change: HR Moving at the Speed of Technology Nov Omana, CEO/Founder Collective HR Solutions, Inc. September 19, 2015
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Theme for Today “Do not go where the path may lead, go instead where there is no path and leave a trail.” Emerson
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What We Must Watch “Today, it is no longer an HR TECHNOLOGY industry that we must understand – but rather the Technology that impacts HR.” Nov Omana, HRIP
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Societal Patterns Mobile Connected 24/7 Instantaneous communication Allowing technology to guide them Effectively using technology Interest based communities Globally thinking – crowd-sourcing Innovation and ideas through collaboration - teamwork
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Technology Supporting These Transformations Cell phone, tablet, wearables Debit card or Google/ApplePay OnDemand - Apps for everything Cloud access/ cloud storage Connected with communities Awareness of environment Internet of Everything
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What Impact Is This Having? Transforming Business Who we sell What we sell Where we sell How we sell Examples Transportation – options through partnerships Retail – coffee and dating Government/Public Sector – community connection
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What Impact Is This Having on Human Resources? Transforming or Just Changing? “We know where you are and what you are doing” Disassembly of work – Job Descriptions Virtual workforce Teams/Innovation Communities of knowledge Learning Patterns Corporate communications Personal communications
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Emerging Technology that may Transform Human Resources Wearables Wellness devices Geo-location Immersive simulations Socialization/collaboration Workforce virtualization
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Changes or Transformations to Human Resources’ Role Who is needed in the organization How to find them How to keep them Where they work What they do How they do it How is business effectiveness measured
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Transformations – Initiated by Human Resources? 1.Redesigned infrastructure 2.Sourcing 3.Workforce composition 4.Increased communication 5.Flexible programs/Engaging environments 6.Business Impact Measurement
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Visualizations of Organizations
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Productivity/Effectiveness Tasks People Connections Outcome Feedback Evolving BUSINESS IS COMBAT EVERY DAY! Johnsonville. Inc. – War Game Leadership Strategy Curricula
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Sourcing/Recruiting Jobs versus Project Branding the company Candidates or teams Rewards Behavioral screening Partnerships Internet Personae (articles/blogs/presentations)
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Workforce Composition/Environment Contingent workers Virtual workforce Virtual meetings Collaboration suites Flexibility in delivery methods Identified “customers” and feedback loops
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Engaging Environment Venue for trying new ideas/collaboration Personalized Constant feedback Rewards and Recognition Developmental Mobility for learning/improvement Healthy, caring, supporting Fact-based Decisions vs. Surveys
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Engaging Environment Recognition programs Peers based Public acknowledgement Rewards Feedback Mentoring and networks Communities of interest
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Engaging Environment Wellness Socialized Wellness 24X7 Behavior Holistic Non-generational On average people sit 50 hours/week 1 hour of sitting is like smoking 1 Cigarette One Cigarette = 11 minutes off life expectancy
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Learning and Development HD video, mobile platform, JIT, 2-3 minutes Learning simulations Immersive Failure IS an Option 3D, Avatar based Experiential learning Spans generational learning gaps
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Business Outcome Measurement Efficiencies Impact Innovation HR Metrics Workforce Predictive
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Where does this leave HR? Culture of Trust Well-being Fulfilling Defined outcomes Measurements Tools and Sources (even HUMAN RESOURCES) Recognition/Reward/Development
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The best way to predict the future is to create it. -Abraham Lincoln
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Audience Interaction Choose your topic of discussion Meet in community of interest group Take 10 minutes to discuss topic, produce at least ONE idea the group can decide to present to the audience Select a spokesperson to present to the audience Listing of “outcomes” will be provided to the audience
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Topics for Communities of Interest 1.Can you describe Human Resources in one word? 2.Internet Personae – is it important and why? 3.Engagement – can HR define it and measure it? 4.Is legislation in synch with the business world? 5.Where is the line between business need to know and personal privacy? 6.How do we train future managers for the virtual workforce?
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Collective HR Solutions, Inc. 650.341.5067 (direct) 650.740.6558 (cell – Nov Omana) Nov@CollectiveHRSolutions.com
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