1. Aspen, Colorado September 19 th, 2013 BLACK AND VEATCH UTILITY EXECUTIVE LEADERSHIP INSTITUTE: “PREDICTABLE PERFORMANCE”

2. Achieving Predictable Performance – Complicated Work

3. Informed Decision Making: - the best mitigation strategies begin with KNOWLEDGE

4. Global Context

5. MORE THAN JUST A NAME…

6. ASYMMETRICAL THREATS: High velocity, complex, unpredictable environment Threats – difficult to identify: Real or Imagined Current or Emerging Applicable or Distracting Singular or Complex Isolated or Connected Meaningful or Irrelevant Local, Broad or Global

7. THREATS - PERCEPTIBLE …criminal, environmental, proliferation…

8. …terror, espionage, foreign manipulation & subversion… THREATS - SECURITY

9. The Impact

10. International Terrorism

11. Learning the Art of Conflict

12. Predictable Performance: Managing a Complex Risk Environment

13. The Fundamentals

14. PREDICTABLE PERFORMANCE: a business imperative

15. Different Time; Same Effect

16. Death and Impact

17. THREATS – MOST RELEVANT TO THE AGE …insider, cyber

18. Insider Threat: Who?

19. …aggrieved, knowledgeable, empowered…

20. “giving it up”

21. Refer to Ray_Boisvert_Video.mp4

22. Cyber Intrusion: 21 st Century Threat

23. Targeting as part of a War of Values and Ideas…or Symbols

24. “just a snapshot of what is going on”

25. Multiple Actors and Vectors

26. Honorable Intent or Misguided Principles?

27. Organized Criminal Targeting Terrorist Organizations Cyber Operations (Critical Infrastructure) Teenage Angst

28. Big Picture Views: RESILIENCE

29. PREVENTING CHAOS

30. Foresight: Ensuring Performance in an Interconnected World

31. Lesson Learned: Boston

32. Resilience is Value Sustainability is Key

33. Thoughts?