1. HUMAN RESOURCE DEPARTMENT In collaboration with QUALITY ASSURANCE DIVISION Lt Col Retd Muhammad Naseem Akhtar, TI(M) Deputy Registrar (HR & Admin.) Good Governance, Leadership & Office Management Skills PROFESSIONAL TRAINING WORKSHOP For Non-academic Staff

2. PROFESSIONAL TRAINING WORKSHOP Workshop Schedule

3. PROFESSIONAL TRAINING WORKSHOP Overall Aim & Objective of the Course Aim of this short course is to enhance/ improve working knowledge of office staff with particular reference to initiating/ processing the files and management of offices. This course will help employees to perform their job more efficiently and effectively.

4. PROFESSIONAL TRAINING WORKSHOP Intended Learning Outcomes Upon successful completion of this course, participants will be able to: Exercise modes of official communication Handle office correspondence Employ noting and drafting Utilize teamwork Apply time management Manage Meetings Maintain good filing and record keeping Follow regulations regarding file/ office confidentiality. Demonstrate critical and innovative thinking. Display competence in oral, written, and visual communication. Forward emailing Take quality improvement initiatives

5. PROFESSIONAL TRAINING WORKSHOP Workshop Course Overview Advanced Office Management Skills Standard Operating Procedures Office Charge Care / Maintenance Demand Note (SRN, SIR etc.) File Management Filing and Record Keeping File Coding Page Numbering Noting Portion Check List Opening & Closing of Volume / File Movement Record / File Tracking File Confidentiality Central Receipt / Registry Office Correspondence E mail Writing Noting and Drafting Modes of Official Communication Managing Meetings Office Confidentiality Quality Improvement Initiatives

6. Questions & Answers