1. Simon Patton (NGRL Manchester)‏ Joint Molecular & Cytogenetics Quality Management Training Day Birmingham, 23 rd Jan 2009 INTERNAL AUDIT TRAINING

2. www.ngrl.org.uk Background  NGRL’s formed in 2002. Work programme covers: – External Quality Assessment – Quality Management Systems – Best Practice Guidelines – Development of new Reference Materials

3. www.ngrl.org.uk Quality Management Systems  Round 1 funding (2002 – 2006) work programme covered: – Training workshops internal audit techniques – Technology assessment Quality management software – Resources and consultancy – Web resources, documents, templates, BIOMED course

4. www.ngrl.org.uk Quality Management Systems  Round 2 funding (2007 – 2010) work programme covered: – Training workshops internal audit techniques

5. www.ngrl.org.uk Course Background  NGRL facilitates training  External trainer – Dr Ian Sharp – Head of Quality at HPA, Collingdale – 12 yrs of experience

6. www.ngrl.org.uk Aims  To provide initial training of staff in the principles of internal audit procedures  To give an overview of different accreditation standards laboratory staff may meet  To provide general information about quality systems  To explain the benefits of having a quality system  Internal audits: – what internal audits are – why we need to perform them – who should be internal auditors – how to undertake audits

7. www.ngrl.org.uk Aims  What to do when non-conformances are discovered: – What non-compliances are – How to deal with them and use them to improve our quality system  Checklist preparation experience  Audit experience

8. www.ngrl.org.uk Feedback  Very well received  Ian Sharp is excellent!  Well organised  Practical experience invaluable  BUT - not enough time

9. www.ngrl.org.uk Courses  Courses run for 6 years 1 day courses 1.5 day course

10. www.ngrl.org.uk Participants  199 lab staff trained in 6 years

11. www.ngrl.org.uk Laboratory Participation

12. www.ngrl.org.uk Regional Participation

13. www.ngrl.org.uk Disciplines

14. www.ngrl.org.uk Audit Checklists  Always pre-plan  Templates with fixed formats  Space for additional questions  Constantly evolving / improving them  Taylor them to each audit  Use searching questions – Not “yes” or “no” – Open ended questions - “What evidence is there……”