1. Information Systems in Organizations 2.1 Analyzing organizations as systems and processes

2. Course Topics Overview Unit 1: Introduction Unit 2: Systems Analysis Unit 3: Organizational Systems Unit 4: Consumer Systems 2

3. Unit 2: Systems Analysis 2.Systems analysis: what makes a system tick? 2.1. Analyzing organizations as systems and processes 2.1.1. Process decomposition: swim lane diagrams 2.1.2. Data modeling: entity relationship diagrams 2.2. Systems architecture: devices, network, data, apps 2.2.1. Visualizing architecture: conceptual diagramming 2.2.2. Ex. of legacy, contemporary, and future information systems 3

4. Review In Class Activity Reading Learn IT #1 – Word document Print Out Due start of class on Friday, September 11 Input – Process – Output Diagram

5. ? What is “systems analysis”? What is “systems architecture”? Problem Solving Technique Decomposition Business Process Modeling What is the problem? What is the solution?

6. Systems Analysis "Systems analysis is a problem solving technique that decomposes a system into its component pieces for the purpose of the studying how well those component parts work and interact to accomplish their purpose" - Wikipedia [ [ "the process of studying a procedure or business in order to identify its goals and purposes and create systems and procedures that will achieve them in an efficient way“ – Merriam-Webster Dictionary So what does a systems analyst do?

7. Systems Architecture Systems Architecture is a generic discipline to handle objects (existing or to be created) called "systems", in a way that supports reasoning about the structural properties of these objects. Systems Architecture is a response to the conceptual and practical difficulties of the description and the design of complex systems. – Boris Golden Once a systems analyst understands the business problem, they architect a solution

8. Source: http://media.boingboing.net/wp-content/uploads/2015/01/B6oXveLCcAALFm8.jpg

9. Source: http://www.awesome-skateboard.com/images/Skateboard_Parts.jpg

10. ? What is a “swim lane diagram”? How is a process performed? Who does what? When do they do it? What happens before? What happens after?

11. Flow Charts Source: https://en.wikipedia.org/wiki/Flowchart#/media/File:LampFlowchart.svg

12. Standard Flowchart Symbols Signifies the starting and ending of an event in the process. Also, represented as circles or ovals A rectangle represents an activity in the process. A diamond represents a decision that must be made. Arrows indicate the flow of the process. 12

13. Flow Charts Source: https://en.wikipedia.org/wiki/Flowchart#/media/File:LampFlowchart.svg

14. Swim Lane Diagram A type of process flow diagram that features divisions or "lanes." Each lane is assigned an actor (which may be an individual, department, division, group, machine, entity, and so on), or even a phase or stage in a process, that is responsible for the activity or work described in the lane. 14 Source: http://www.modernanalyst.com/Resources/Articles/tabid/115/ID/1868/An-Introduction-to-Swimlane-Diagrams.aspx

15. Swim Lane Diagram Who does what and when?

17. Worksheet Activity “System Analysis : Process Decomposition with Swim Lane Diagrams”

18. ? Give me a process and let’s make a swim lane diagram…

21. Learn IT #2 The deliverable for this assignment is a one page swim lane diagram for drive-through ordering at a fast food restaurant. Learn IT # 2 is Due on Monday, September 28th 21

22. Review Swim Lane Diagrams

23. Standard Flowchart Symbols Signifies the starting and ending of an event in the process. Also, represented as circles or ovals A rectangle represents an activity in the process. A diamond represents a decision that must be made. Arrows indicate the flow of the process. 23

24. Source: https://msdn.microsoft.com/en-us/library/ff183189.aspx

25. ? What is an “entity relationship diagram”? Entity = Noun Relationship = Verb Attribute = Characteristic Data Model

26. What is a entity relationship diagram? An Entity Relationship Diagram (ERD) is a visual representation of different data using conventions that describe how these data are related to each other. 26

27. Standard ERD Symbols

30. 30 Source: http://www.modernanalyst.com/Resources/Articles/tabid/115/ID/1868/An-Introduction-to-Swimlane-Diagrams.aspx

31. Entity Relationship Diagram (ERD)

33. Standard ERD Symbols

34. 34 Source: http://creately.com/blog/diagrams/er-diagrams-tutorial/

36. ? Let’s model the data that is used by the process we modeled earlier…

37. Worksheet Activity Worksheet “System Analysis : Entity Relationship Diagrams (ERD)”

38. Review Exam – 9/21 – Midterm Exam #1 – Assess week 1-4 learning objectives – #2 Pencil Career Fair – Deadline to register is Wednesday, September 16 http://ibit.temple.edu/careerfair/ http://ibit.temple.edu/careerfair/ – MIS majors, MIS minors, ITIE and Business Analytics minors, and graduate students completing a degree with an IT related concentration Learn IT #2 – Due on Monday, September 28th In Class Activity

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43. Worksheet Activity Worksheet “System Analysis : Entity Relationship Diagrams (ERD)”

44. Hiring a New Employee Swim lane ER Diagram

45. Unit 2: Systems Analysis 2.Systems analysis: what makes a system tick? 2.1. Analyzing organizations as systems and processes 2.1.1. Process decomposition: swim lane diagrams 2.1.2. Data modeling: entity relationship diagrams 2.2. Systems architecture: devices, network, data, apps 2.2.1. Visualizing architecture: conceptual diagramming 2.2.2. Ex. of legacy, contemporary, and future information systems 45