3. IMPROVING GOVERNMENT-INDUSTRY RELATIONSHIPS SETTING A BOLDER COURSE PRESENTED BY: JOHN SHERIDAN, AGIMO

4.  Leading:  Strategy, governance, Gov 2.0, ICT workforce  Operating:  Networks, secure communications, telepresence,.gov.au, government directory  Procuring:  Telecommunications, desktop hardware, Microsoft VSA, data centres  Policy:  Investment, gateways, COE, teleworking, opt-out, IPv6, COTS/GOTS, open source, PoE  Services:  australia.gov.au, data.gov.au, govspace.gov.au, GovDex, ICT entry level programs  Advice:  Architecture, better practice, authentication, web publishing, accessibility

5. COORDINATED PROCUREMENT Original Decision  March 2008  Microsoft VSA  Desktop Hardware  Telecommunications  Mobiles  Carriage  Handsets  IBNC  Invoice Reconciliation Data Centre Strategy  March 2010  Data Centre Facilities  Existing  Fit Out  Greenfield  Migration Services  Data Centre as a Service

6. Coordinated Procurement Reduce Price Meet Agency Needs Competitive, Viable Industry Fair, Equitable, Transparent Improved Efficiency Behavioural Change

7. COORDINATED PROCUREMENT Preliminary Investigation Ministerial Declaration Locks down purchasing Scoping Study Can choose not to proceed Cabinet Decision Mandate Market Approach Panel or Alternative Process Idea Implement

8. IBNC: up to 70% IDC: 30%+ $79m -> $91m ~$14m

9. ICT SERVICES PANELS POLICY Problem  >120 panels  Duplication by agencies  Extra expense for vendors Solution  Maximum 3 panels/portfolio  50% reduction by Dec 2014  Multi-agency access clause compulsory from Jan 2012

11. ICT PRINCIPLES OF ENGAGEMENT  Accessibility  equitable participation  information requests are fair & assessed in good time  proportional cost of engagement  Collaboration  effective, cooperative relationship  sharing knowledge and transfer of skills  Standards, competencies & understanding  Individuals have authority, capability & availability  Governance  outcome oriented  WoG priorities, strategies & approaches  professionalism, integrity, probity and fairness  managing risks to achieve best outcomes  Problem Resolution  timely, effective and equitable mechanisms and processes  Application  leading activities to stated outcomes  agreed understanding of ICT goals, responsibilities, & timeframes with best practice, VfM, & whole-of-life costs  fosters innovation  builds Government capability & provides Industry opportunities  Mutual confidentiality, probity and security requirements

12. GOV 2.0 APPROACHES

13. DATA CENTRE AS A SERVICE Concepts Flexibility/AgilityBalanced RiskPre-QualificationEase of Comparison Characteristics <$80k, <= 1 yearTemplate Application, Quote, ResponseSimple AssessmentSLAs standardised A New Direction

14. A BOLDER COURSE Government Contract ManagementRegular ReviewsSenior Executive InvolvementReduction of Transaction Costs Industry After sales serviceParticipation OnlineSerious engagementContinuous improvement Government & Industry

15. IMPROVING GOVERNMENT-INDUSTRY RELATIONSHIPS QUESTIONS