1. 1 System Level Accountability Measures Dec. 16, 2003

2. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 2 STRATEGIC DIRECTION: FULLY INTEGRATE THE SYSTEM  Indicator: Fiscal & Physical Capital Utilization Measures: Fiscal  Fully Allocated Instructional Cost per FYE  Percent Distribution of Educational & General Expenditures by Functional Category  Exploring Contextual Measures Measures: Facilities  Facilities Condition Index  Resources for Facilities Renewal  Exploring Contextual Measures

3. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 3 STRATEGIC DIRECTION: FULLY INTEGRATE THE SYSTEM  Indicator: Fiscal & Physical Capital Utilization Measures: Technology  Utilization of Technology in Instruction  Implementation of Web & Other Technology  Utilization of Technology in Support Services  Customer Satisfaction with Information Technology Services  Exploring Contextual Measures Seven Data Sources

4. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 4 DATA SOURCE 5: INSTRUCTIONAL COST STUDY  Content: Instructional costs per FYE for groups of academic programs  Source: Integrated Statewide Record System Expenditure data: Accounting Subsystem Enrollment data: Student Subsystem  Timeframe: Fiscal Year  Data Availability: FY 1997 to 2002

5. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 5 DATA SOURCE 6: U.S. EDUCATION DEPT IPEDS FINANCE DATA  Content: Expenditure and revenue data  Source: U.S. postsecondary education institutions  Timeframe: Fiscal Year  Data Availability: FY 1997 to 2002  Caveats: Change in accounting standards began in FY 2002

6. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 6 DATA SOURCE 7: SYSTEM ASSESSMENT OF FACILITIES CONDITION  Content: Dollar value of deferred maintenance for System facilities  Source: Assessed by contractor according to System standards  Timeframe: Point in time  Data Availability: FY 1999  Caveat: Data are not currently being updated with the value of additional deferred maintenance

7. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 7 DATA SOURCE 8: RESOURCES FOR FACILITIES RENEWAL  Content: Expenditures for facilities renewal  Source: Integrated Statewide Record System Expenditure data: Accounting Subsystem Square Footage: Facilities Module  Timeframe: Fiscal year  Data Availability: FY 1999 to 2003  Caveat: Expenditures for campus maintenance are estimated

8. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 8 DATA SOURCE 9: TECHNOLOGY UTILIZATION  Content: Courses offered and transactions completed via technology  Source: ISRS Student Subsystem  Timeframe: Fiscal Year  Data Availability: FY 2000 to 2003  Caveats: Incomplete coding of the use of technology historically

9. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 9 DATA SOURCE 10: TECHNOLOGY IMPLEMENTATION  Content: Web & other technologies implemented by colleges & universities  Source: Collected by ITS staff  Timeframe: 4 th quarter of the year  Data Availability: 4 th quarter of 2003

10. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 10 DATA SOURCE 11: ITS CUSTOMER SATISFACTION SURVEY  Content: Satisfaction of customers with System ITS services  Source: Survey of college, university and Office of the Chancellor customers  Timeframe: Annually beginning 2004  Data Availability: 2002

11. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 11 MEASURE 3A1: INSTRUCTIONAL EXPENDI- TURES PER FYE  Definition: General fund expenditures attributable to credit instruction per FYE  Numerator: Expenditures for credit instruction and attributable indirect expenditures  Denominator: Full year equivalent enrollment  Inflation Adjusted with HEPI Base-1997  Methodology change in FY 1998

12. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 12 HIGHER EDUCATION PRICE INDEX AND CONSUMER PRICE INDEX Table A Fiscal Year

13. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 13 INSTRUCTIONAL EXPENDITURES PER FYE Measure 3A1 Fiscal Year

14. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 14 TOTAL INSTRUCTIONAL EXPENDITURES IN CONSTANT DOLLARS Measure 3A1 Fiscal Year

15. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 15 FYE ENROLLMENT Measure 3A1 Fiscal Year

16. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 16 EXPENDITURES PER FYE BY LEVEL Measure 3A1.1 Constant 1997 Dollars

17. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 17 PERCENT CHANGE EXPENDITURES PER FYE BY LEVEL Measure 3A1.2 Constant 1997 DollarsFY1997-FY2002 Percent Change

18. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 18 EXPENDITURES PER FYE BY PROGRAM Fiscal Year 2002 Measure 3A1.4a Constant 1997 Dollars

19. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 19 PERCENT CHANGE IN EXPENDITURES PER FYE BY PROGRAM FY 1997 to FY 2002 Measure 3A1.4a Constant 1997 Dollars

20. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 20 PERCENT CHANGE IN TOTAL EXPENDITURES BY PROGRAM Measure 3A1.4a Constant 1997 Dollars FY 1997 to FY 2002

21. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 21 PERCENT CHANGE IN FYE BY PROGRAM FY 1997 to FY 2002 Measure 3A1.4b

22. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 22 EXPENDITURES PER FYE BY PROGRAM LOWER DIVISION Fiscal Year 2002 Measure 3A1.5a Constant 1997 Dollars

23. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 23 MEASURE 3A2: EXPENDITURES BY FUNCTION  Definition: Percent distribution of educational & general expenditures by functional categories  Numerator: Expenditures by function  Denominator: Total educational & general expenditures

24. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 24 DISTRIBUTION EXPENDITURES* BY FUNCTION Fiscal Year 2002 Total = $1,065,159,428 Measure 3A2* Total Educational and General Expenditures

25. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 25 EXPENDITURE DISTRIBUTION BY FUNCTION AND INSTITUTION TYPE Measure 3A2 Fiscal Year 2002

26. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 26 PERCENT CHANGE IN EXPENDITURE DISTRIBUTION BY FUNCTION Measure 3A2 FY 2001 to FY 2002

27. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 27 MEASURE 3B1: FACILITIES CONDITION INDEX  Definition: Deferred facilities maintenance as a percent of facilities replacement value  Numerator: Dollar amount of existing repairs and replacements identified by a comprehensive facilities audit  Denominator: Facilities current replacement value

28. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 28 FACILITIES CONDITION INDEX ACADEMIC FACILITIES Measure 3B1 Fiscal Year 1999 * 5% is breakpoint between good and excellent.

29. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 29 MEASURE 3B2: RESOURCES FOR FACILITIES RENEWAL  Definition: Expenditures for academic facilities renewal per gross square foot  Numerator: Expenditures for facilities renewal including Repair & Replacement HEAPR Capital Renewal Campus Maintenance  Denominator: Gross square feet of academic space

30. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 30 RESOURCES FOR FACILITIES RENEWAL Measure 3B2 Fiscal Year

31. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 31 RESOURCES FOR FACILITIES RENEWAL BY TYPE Measure 3B2 Fiscal Year 2001 to 2003 Average

32. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 32 MEASURE 3C1: UTILIZA- TION OF TECHNOLOGY IN INSTRUCTION  Definition: Percent of course sections offered on the internet  Numerator: Number of course sections offered entirely on the internet  Denominator: Number of course sections offered  Context: Percent of headcount in internet courses Number of students in internet courses only

33. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 33 PERCENT INTERNET COURSES Measure 3C1 Fiscal Year

34. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 34 PERCENT HEADCOUNT IN INTERNET COURSES Measure 3C1 Fiscal Year

35. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 35 STUDENTS TAKING ONLY INTERNET COURSES Measure 3C1.3 Fiscal Year

36. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 36 MEASURE 3C2: IMPLEMENTATION OF WEB & OTHER TECHNOLOGY  Definition: Percent of institutions that have implemented web & other technology  Numerator: Number of institutions that have switched on web-based functions in ISRS  Denominator: Number of colleges and universities

37. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 37 IMPLEMENTATION OF WEB-BASED TECHNOLOGY Measure 3C2

38. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 38 IMPLEMENTATION OF WEB-BASED TECHNOLOGY Measure 3C2.1 Student Business Functions

39. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 39 MEASURE 3C3: UTILIZA- TION OF TECHNOLOGY IN SUPPORT SERVICES  Definition: Percent of course registrations via the internet  Numerator: Number of student course registrations via the internet  Denominator: Number of course registrations  Additional components being considered: Percent of applications via the internet Percent of grades entered via the internet

40. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 40 PERCENT OF COURSE REGISTRATIONS USING THE WEB Measure 3C3 Fiscal Year

41. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 41 MEASURE 3C4: CUSTOMER SATISFACTION WITH IT SERVICES  Definition: Percent of customers that reported being satisfied with IT Services  Numerator: Number of customers that reported being very or extremely satisfied with IT services  Denominator: Number of customers responding to the item

42. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 42 OVERALL ITS SATISFACTION Measure 3C4 2002 Survey of ITS Customers

43. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 43 ITS SATISFACTION BY PRODUCT Measure 3C4.1 2002 Survey of ITS Customers

44. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 44 MEASURES 11A, 11B &11C: ECONOMIC DEVELOPMENT  Updates with data on Fiscal Year 2002 graduates  Inflation adjustment of wage rates using Employer Cost Index  Developing additional measure on percent of graduates in Minnesota  Developing additional drill-downs by racial-ethnic status

45. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 45 GRADUATE RELATED EMPLOYMENT Measure 11A Fiscal Year

46. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 46 CONTINUED EDUCATION RATE Measure 11B Fiscal Year

47. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 47 GRADUATE WAGE RATE IN CURRENT DOLLARS Measure 11C.3 FY indicates year wages were earned by previous year’s graduates. Fiscal Year

48. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 48 GRADUATE WAGE RATE IN CONSTANT DOLLARS Measure 11C FY indicates year wages were earned by previous year’s graduates. Fiscal Year

49. THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMESMINNESOTA STATE COLLEGES AND UNIVERSITIES 49 NEXT STEPS  Affordability Measure  Transfer student success versus native students  Shift of unnecessary program duplication measure to a broader concept of program viability