1. - Presented by Anasua Banerjee(B12007) Gowtham Kumar(B12016) Solanki Saha(B12048) Trisha Chakraborty(B12054)

2. Agenda  Introduction  Overview of the analysis  Descriptive Analysis  Peak, Off-peak call determination  Data Usage  SMS Usage  Called Numbers, Destinations  Current Plan Review  Suitability of the current plan  Subscriber’s Information  Suggestive Plan

3. Introduction  Tools Used – MS Excel  Pre-processing:  Date and time slots were separated  Voice, sms and gprs data were merged in three separate sheets  Problems Encountered:  Merged date and time slots in one row  Data analyzed and the data in the bill didn’t match

4. Overview of the analysis  Analyzing the usage pattern of sms,voice and data  Predicting the demographics of this subscriber  Checking the feasibility of the current plan  Suggesting a suitable plan for the subscriber

5. Descriptive Analysis  Peak and Off-peak calls  Peak calls : 3pm -9pm  Off-peak: 9pm-9am

6. Data Usage Max. data used in KB on: 22/12/13

7. SMS Usage Max. sms sent on: 12/12/2013

8. Local sm s

9. National Sms

10. Called Numbers Max. Call made : 3324189090

11. Called Destinations  National calls have been made the most on Vodafone connection

12. Current Plan Review  No. of local call minutes: 76 min  STD calls:111 min  500 min local and std calls free Rs 299 plan  International calls: 7 min  International call charges (8*7)= Rs. 56  Local sms : 95  National sms : 141  100 local SMS free (at Rs 50)  Sms charges : Rs.211.5(141*1.5)  Data usage : 1.6 GB  Total bill : Rs.(299+499+211.5+50+56) =Rs. 1115.5

13. Suitability of current plan  Rs. 299 plan is not feasible for this customer.  Reason: 313 minutes is being wasted.  Sms pack is not suitable for this customer  The subscriber is sending much more SMS than the free number of SMS allotted to him  GPRS plan he is using is suitable  He is using 1.6 GB of the 2 GB data given to him under the plan

14. Subscriber’s Information  Gender: Male  Approximate Age: Middle aged person  Kind of phone: Smartphone user  Any other information  Location: Kolkata, West Bengal  Occupation: Working professional

15. Suggestive plan Call charges Local1.2 p/ 2secs. STD1.2 p/ sec. SMS charges Local SMSRe.1/ SMS National SMSRe.1.5/ SMS International SMSRs.5/ SMS Data charges Local 1 p/ 1 kb for 1 st 30 MB Post 30 MB charges 1p/ 10kb National Roaming10p/ 10Kb National Roaming charges Outgoing Local 1.2p/ sec. on On-Net roaming Re.1/ min. on Off-Net roaming Outgoing STD 1.2p/ sec. on On-Net roaming Rs.1.5/ min. on Off-Net roaming Incoming 1.2p/ sec. on On-Net roaming 0.75p/ min. on Off-Net roaming SMS Local SMS @ Re.1/ SMS National SMS @ Rs.1.5/ SMS ISD SMS @ Rs.5/ SMS Free Airtime (FAT)Local 500 mins. Local + STD calls, 350 Local & National SMS, 2 GB 2G data

16. Suggestive Plan(contd.)

17. Thank You