1. Greg McLoughlin Managing Director HBD International

2. This Presentation Program design - joining the dots between our physical and mental behavioural influences. Case study snapshot – integrated programs – companies that are doing it well – with vastly different budgets Three levels of integrated program maturity culminating in brain chemistry case studies that emphasise the value of joining the dots between: Health Mental Health; and Performance 25 minutes!! Any questions / further information – please ask

3. Joining the Dots Very few programs effectively ‘join the dots’ to provide a truly integrated approach to well being

4. General Health & Injury Prevention - Engage then Change

5. Health, Injury Prevention & Mental Health

6. Health, Energy & Fatigue

7. Joining the Dots – AEMO

8. Joining the Dots – ergonomics & health GE case study 4000 staff 65% reduction in lost time injuries (MSK)

9. Total Population Impact Performance targets – all industries Technical knowledge means nothing if you ‘can’t get people to do things’!

10. 1.167 Train Drivers 100% program engagement 66% monthly average 2. Measured Changes 88 3. Risk Range Changes 29 4. High Risk Referral 32 Metro Trains – Case Study

11. Join the Dots - integrating health, lifestyle, mental health & performance

12. Mental Health Progression / Program Maturity - integrating health, mental health & performance Telstra Chief Risk Office

13. Integrated Well Being – Program Maturity Flow General Health and Injury Prevention. High Performance Pathway. Human Spirit - Mental - Emotional - Physical Brain Chemistry. Our individual ‘blueprint’. Why we do what we do?

14. Mental Health OR........ Everyone can be healthier mentally !

16. Establishing “what matters most” enables more efficient energy management; a clearer pathway.

17. 8 out of 10 people fail with their initiatives!

19. Brain Chemistry…health & performance How many people had a coffee this morning? What is the feeling when you get cut off in your car? Coffee increases dopamine (adrenaline) within 30 minutes which speeds up your neuro transmission Soldiers may have that feeling 24/7 in combat The increased adrenaline helps you deal with the situation. Then you relax and your adrenal system recovers May result in adrenal burnt out because the adrenal system does not get a chance to recover / to oscillate What is the effect of steak and turkey on brain chemistry? Steak is more likely to increase dopamine. Turkey - serotonin

21. Every individual has a unique brain chemistry profile Brain chemistry is the major determinant of behaviour Optimal brain chemistry maximizes health and performance Thoughts FoodDrink Race Physical Activity Music Relaxation Gender Behaviours Hereditary Factors Environment

23. Case Study – professional services

24. Case study - Brain Reward Centre Arousal – prefers exciting activities “Dopamine seeking” What feels good will be repeated What doesn’t feel good will be avoided Satiation – prefers calming activities Seeks calm / decease anxiety

25. Case study - Brain Chemical Profile Indicates a mild level of stress

26. Case study - Natural Tendency Behaviours AROUSAL – Natural Tendencies Crisis Creation Anger Overreaction Team Oriented Taking Action Conceptualizing behaviour The last thing that an arousal personality wants to feel is depressed or “flat”!

27. SATIATION – Natural Tendencies Controlling behaviour This behaviour was the biggest “performance inhibitor” for this person. Case study - Natural Tendency Behaviours

28. Case study - Neurobehavioural Style Creative thinking. “Big Picture”. Not detail oriented Enjoys multiple tasks When “stressed” – “controlling behaviour” is a disaster for this person. Continual cycle of individual + organisational stress!

29. Case Study 1: Professional Services Health – key issues identified Stress / Mental Health Life Balance General Health Performance – key issues identified Project completion Interpersonal

31. Case Study 2: Global Management Professional Services Heart Health Stress Burn Out Focus Interpersonal skills KEY RISKS

32. Strategies for balancing brain chemistry Identify your “Yellow Flags” (signs & symptoms) Exercise (Type and frequency) Diet (What foods and when) Nutritional supplementation (Specific) Hobbies (What, when and where) Music (Type and purpose) Thoughts / Perceptions (“insight” – “natural tendencies”) When under stress – adhere most closely to your program

33. Joining the Dots – Safety Perception of risk & likelihood to take risk

34. Thankyou! Greg McLoughlin gregm@healthbydesign.com.au