1. Peterborough City Council & Commercial Partner Nature of Partnership The Learning Centre Ltd Board Project Management & Marketing Introduction

2. Local Project Plan Infrastructure Recruit & Train Community Links Identifying Beneficiaries User Support Advisory Group (USAG)

3. Peoples Network Set up learndirect Access Points Set up logistical and staff support systems Equip and Empower Staff Infrastructure

4. Management from both partners based in same building The Learning Centre Ltd Outreach – Overall project needs dealing with clients Project Administrator – MS Project and Time Sheet Management, Induction, Forms, Timetables, Tracking Beneficiaries Customer Service & Mentoring – Meeting Clients’ Needs Peterborough City Council Libraries Staff – building local links/ dealing with clients Recruit & Train

5. Community Links Providers (Peterborough Learning Partnership) 55 Local Community Associations - User Survey (1,500) Local Businesses (including Chamber Of Commerce/Business Club) Self Help Community Groups Local Employers (inc City Centre Manager) Tying in with other Local Projects:- SortEd (YMCA Cresset & Timestop – Basic Skills Screening) CLICK (Community Learning Into Community Knowledge) NACRO Net Navigator Bus (Encouraging into Learning) UKONLINE (e-Government e-business)

6. Finding Beneficiaries Working With Providers Using Survey feedback Working with Voluntary Organisations Working with Adult Social Care & Supporting People (Housing) Carers’ Register Working With Self Help Groups Working With Job Centres

7. Advisory Group Providers Users Trainers Employers Voluntary Sector Social Care SureStart

8. Outcomes Libraries as focus Partner activity Beneficiary activity Beneficiaries into Employment Increased links to Employers and Community Feedback and development

9. Contacts Peterborough Libraries Richard Hemmings Richard.Hemmings@peterborough.gov.uk The Learning Centre Ltd Gaile Griffin Peers, Manager manager@learning-centre.co.uk