3. The Advice Centre No Question Too Big or Too Small ?

4. Independent

5. Confidential

6. Non - judgemental

7. Free

8. What happens?

9. Who to refer? * Appeals * Complaints * Academic Misconduct * Extenuating Circumstances * Placements * Fitness to Practice * University Rules and Regulations

10. Who to refer? Repairs Deposits Utility Bills Checking Contracts Rights and Responsibilities Council Tax

11. Who to refer? Student Finance England problems Welfare Benefits Debt Help with budgeting

12. Who to refer? Non payment of wages National Insurance Referral support Refunds Consumer complaints

13. Any Questions? Andrew Jeffrey, Information and Advice Co-ordinator Tel: Ext. 4148 E-mail: advicecentre@shu.ac.ukadvicecentre@shu.ac.uk Open 10am-4pm weekdays (Thurs open at noon) Drop in 1pm-3pm weekdays except Thursday

14. Student reps Jessica Goldstone, Education Officer Jessica Baily, Student Representation Coordinator

15. Student reps The student rep system Course rep role Elections and registration http://hallamunion.org/studentreps/course- rep-sign-up/http://hallamunion.org/studentreps/course- rep-sign-up/ Faculty reps Summer reps

16. Student reps Hallam Union support for student reps: Training Website: http://hallamunion.org/studentreps/http://hallamunion.org/studentreps/ Facebook group: Hallam Union Student Reps Newsletter Advice Help with... contacting students, campaigns, using web tools (e.g. Surveymonkey, Googledocs)

17. Student reps Key contacts in the Union: Jessica Goldstone, Education Officer - uuseducation@shu.ac.uk uuseducation@shu.ac.uk Jessica Baily, Student Representation Coordinator - studentreps@shu.ac.ukstudentreps@shu.ac.uk Fiona McFarlane, Representation and Democracy Assistant - studentreps@shu.ac.ukstudentreps@shu.ac.uk

18. Student reps Key contacts in faculties: ACES - Christine Billard DS - Natalie Jeffcock/Jo Stafford HWB - Alison Liver SBS - Sam Giove

19. Student reps Review of the student rep system Student Rep Management Group

20. Activities Employability Hallam Award / Careers Volunteering Activities (Societies, Art & Culture, Community, RAG) Enterprise Sport Student Engagement Framework

21. What we all see during the elections - http://www.youtube.com/watch?v=KwOznSuuH70 - http://www.youtube.com/watch?v=T5Yth22kYRg How the elections benefit the candidates How the elections benefit students and empower their voicehttp://www.youtube.com/watch?v=KwOznSuuH70http://www.youtube.com/watch?v=T5Yth22kYRg Elections

22. Welfare! - Nightline - Welfare Wednesdays - Hallam Head Space - Advice Centre - Campaigning

23. Any Questions?

24. NUS Extra card Open to all University Staff!!

25. NUS Extra card £12£12 On average it saves a student £525On average it saves a student £525 60 discounts!60 discounts! www.nus.org.ukwww.nus.org.uk

26. Feedback And what's next?

27. Mince Pies and Refreshments!