1. Casper Moller December 2007 The Productivity Blog

2. Email Reading and Responding to Email Read and respond to email at set times Start with the newest email you’ve received Read the “subject” headings first Use the “downtimes” during your day Organise by urgency Prioritise by sender Avoid too many newsletter subscriptions If you need to write a long response put it in the diary with a reminder http://theproductivityblog.blogspot.com

3. Email Sending Emails Use intelligible “subjects” – determine when to change the subject in a response Focus on ONE MESSAGE per email Make a clear reference to the email you’re responding to Only copy the relevant sections of the email you’re responding to Be wary of using acronyms Use “BCC” when sending emails to many people! http://theproductivityblog.blogspot.com

4. Email Sending Emails Don’t write in CAPITAL LETTERS If you’re unsure of how it will be received – WAIT! Be careful what you forward – and to whom Don’t send multiple messages in multiple channels, e.g. voice mail, fax and email Check spelling and grammar Email = postcard http://theproductivityblog.blogspot.com

5. Email Archiving Emails Make folders and sub-folders Use “Key Areas” to create information hierarchy Assign rules to automatically route emails Clean up! Delete! http://theproductivityblog.blogspot.com