1. Fulfillment Services

2. Landmark Global, a bpost company
We are a technology
company that focuses on logistics
and offers a full range of
solutions that enable
your global commerce.

3. We strive for the best customer experience every day
Our service is global:
Our entire business is built around being able to interact easily and effectively with our clients.
We demystify the cross-border customs experience for our clients.
Our proprietary technology gives our clients an agile and pinpoint edge within demanding logistic environments and never is a barrier to switching.
By combining our strengths, we are reducing costs and overheads while increasing purchasing power in negotiations with partners.
Our “white glove” service commitment ensures the proper physical handling and care of our clients’ merchandise.
We capitalize on the advantages of being part of a postal operator. Being one group translates into our distribution facilities being better connected and results in greater reach, efficiency and improved transit times.
Our focus is individual:
We accomplish what our clients wouldn't ask another company to do.
We are not risk-averse in helping a client's business succeed abroad.
We offer our clients both easy to use standardized solutions as well as innovative and tailored solutions ranging from business mail to ecommerce technology.
We care as much about our clients’ customers’ satisfaction as they do.
We value building personal relationships, placing clients’ needs above our bottom line.

4. Our solutions are built to enable your global commerce
Solutions can be combined/added on top of each other
Delivery services
Fulfillment
services
Trade
services
E-commerce
solutions
Which services do we offer?
Printed matter
Goods
Mercury
State of the art IT platform which provides access to our full solution suite through a single, seamless integration.

5. Your business is florishing but you have difficulties keeping up with demand…
Rely on Landmark Global to enable your international expansion:
We limit your upfront investments
We offer all-in worldwide in region fulfillment service
We offer a transparent transactional model
We leverage our vast, qualitative delivery network to get your goods to your customers in the most cost-effective way, giving you a competitive advantage and enable you to compete with domestic players
Should I enlarge my warehouse?
Should I open multiple regional warehouses?
What are the total upfront investments (buildings, people, technology, etc.)
What about International regulations?
Fiscal representation abroad?

6. You want to start-up your global business but face challenges that cause concerns…
Rely on Landmark Global to enable your international expansion:
We limit your upfront investments
We offer all-in worldwide in region fulfillment service
We offer a transparent transactional model
We leverage our vast, qualitative delivery network to get your goods to your customers in the most cost-effective way, giving you a competitive advantage and enable you to compete with domestic players
Should I lease a warehouse?
Invest in a warehouse management system?
Hire people?
What about legal framework?
What about International regulations?
Fiscal representation abroad?

7. By fulfillment services at Landmark Global, we mean …
Orders in
Handling returns
Receiving goods
Processing orders
Goods in
Storage
Mercury
Pick & Pack
Ship

8. Our fulfillment centers are strategically located, close to your customers
Toronto
Calgary
Oslo
Groningen
London
Seattle
Budapest
Buffalo
Salt Lake
City
Guangzhou
Hong Kong
Los Angeles [2x]
Sydney
Auckland

9. By moving your inventory to one of our centers, you shorten your delivery time…
Shipping from your
domestic fulfillment center
Shipping from one of our
regional fulfillment center
Your shipments will be longer on the way to your customers – possibly being handled by multiple parties (increased loss/damage risk) crossing multiple borders (increase risk being stuck at customs)
You live up to the delivery expectations which positively impact repeat sales and peer recommendations

10. ..and you also lower your cost base
In-house
fulfillment
Landmark Global fulfillment solutions
Your orders grow as the related costs due to the necessary investments required to ensure your expansion
You maintain your costs while focusing on your orders growth
costs
costs
# orders
# orders

11. All services connected and supported by one central platform: Mercury
All-in service supported by Mercury:
Easy integration with your ordering system
Global orders management tool
Kit SKU’s management
Lot / serial number control
Real time global inventory
Detailed reporting features
Returns management incl. restock & refurbish
Stock movements control
Web-based, friendly interface, accessible from any computer, in any location

12. Mercury fulfillment Follow your orders’ status per facility

13. Mercury fulfillment Check backordered SKU’s and related orders

14. Mercury fulfillment Consult real time inventory of your products

15. Mercury fulfillment Manage your SKU’s easily

16. Landmark Trade Services helping you grow your global business
Experienced licensed staff in all locations
Industry leading customs technologies and EDI capabilities
One global
customs & consulting partner
Providing clients tailored customs solutions
Customs Clearance
Import
Export
Transit
Postal customs clearance
Refunds & returns solutions
Duty &Tax optimization
Consultancy
Classification rulings
Product registration
Fiscal representation
Trade consulting
Permits and licensing application services

17. Why partner with us? 1 4
Global presence and strategically located close to our customers
Cross border shipping via Atlas
(D&T services + Payment services) 5
Fulfilment Expertise and Technology to support inventory management globally 2 6
State of the art Technology that provides flexible routing and robust reporting
Inhouse customs expertise & consultancy services via LTS team e.g Duty draw back 3
Carrier neutral network utilizing the best partners across the globe

18. Delegating your order fulfillment to Landmark Global has many advantages
You have your target market on another continent / in another country?
We freight your stock in bulk to one of our warehouses
We assist you in
registration and
importing of the
goods
You increase your customer satisfaction
Mercury is integrated
with your ordering
system
We lower your delivery price
You show a global local footprint
We shorten your delivery time

19. Delegating your order fulfillment to Landmark Global has many advantages
You have your target market on another continent / in another country?
We freight your stock in bulk to one of our warehouses
We assist you in
registration and
importing of the
goods
You increase your customer satisfaction
Mercury is integrated
with your ordering
system
We lower your delivery price
You show a global local footprint
We shorten your delivery time

20. Delegating your order fulfillment to Landmark Global has many advantages
You have your target market on another continent / in another country?
We freight your stock in bulk to one of our warehouses
We assist you in
registration and
importing of the
goods
You increase your customer satisfaction
Mercury is integrated
with your ordering
system
We lower your delivery price
You show a global local footprint
We shorten your delivery time

21. Delegating your order fulfillment to Landmark Global has many advantages
You have your target market on another continent / in another country?
We freight your stock in bulk to one of our warehouses
We assist you in
registration and
importing of the
goods
You increase your customer satisfaction
Mercury is integrated
with your ordering
system
We lower your delivery price
You show a global local footprint
We shorten your delivery time