1. LCCC CMN 111 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR 1 LISTENING

2. LCCC CMN 111 2 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Hearing vs. Listening: Hearing vs. Listening:

3. LCCC CMN 111 3 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Hearing vs. Listening: Hearing vs. Listening: Hearing: Hearing: A Physiological Process Involving: A Physiological Process Involving: the vibration of sound waves on the eardrum the vibration of sound waves on the eardrum The firing of electrochemical impulses from the inner ear to the brain The firing of electrochemical impulses from the inner ear to the brain

4. LCCC CMN 111 4 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Listening: Listening: A That Involves: A Mental Process That Involves: Paying Attention To And Paying Attention To And Making Sense Of What Is Heard Making Sense Of What Is Heard

5. LCCC CMN 111 5 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Most People Are Poor Listeners: Most People Are Poor Listeners: Understand Only Half Of What They Hear Understand Only Half Of What They Hear Retain Less Than 25% After Two Days Retain Less Than 25% After Two Days

6. LCCC CMN 111 6 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Listening Is An Important Job Skill Listening Is An Important Job Skill Effective Listeners Effective Listeners Hold higher positions Hold higher positions Get promotions more often than poor listeners Get promotions more often than poor listeners

7. LCCC CMN 111 7 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Students: Students: Close To 90% Of College Class Time Is Spent Listening Close To 90% Of College Class Time Is Spent Listening Students With Highest Grades Are Usually The Ones With The Strongest Listening Skills Students With Highest Grades Are Usually The Ones With The Strongest Listening Skills

8. LCCC CMN 111 8 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Listening To Improve Speaking Skills: Listening To Improve Speaking Skills: Get Ideas Through Listening Get Ideas Through Listening Lectures Lectures Television Television Radio Radio Listening To Other Speakers Listening To Other Speakers

9. LCCC CMN 111 9 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Four Types of Listening Four Types of Listening

10. LCCC CMN 111 10 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Appreciative Listening Appreciative Listening Listening For Pleasure Or Enjoyment Listening For Pleasure Or Enjoyment

11. LCCC CMN 111 11 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Empathetic Listening Empathetic Listening Listening To Provide Emotional Support Listening To Provide Emotional Support

12. LCCC CMN 111 12 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Comprehensive Listening Comprehensive Listening Listening To Understand The Speaker’s Message Listening To Understand The Speaker’s Message

13. LCCC CMN 111 13 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Critical Listening Critical Listening Listening To Evaluate A Message With Intention To Accept Or Reject It Listening To Evaluate A Message With Intention To Accept Or Reject It

14. LCCC CMN 111 14 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Most Important Listening For Public Speaking: Most Important Listening For Public Speaking: Comprehensive Listening Comprehensive Listening Critical Listening Critical Listening

15. LCCC CMN 111 15 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Critical Thinking Skills Essential To Comprehensive Listening: Critical Thinking Skills Essential To Comprehensive Listening: Ability To Summarize Info Ability To Summarize Info Ability To Recall Facts Ability To Recall Facts Ability To Distinguish Main Points From Minor Points Ability To Distinguish Main Points From Minor Points

16. LCCC CMN 111 16 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Critical Thinking Skills Essential To Critical Listening: Critical Thinking Skills Essential To Critical Listening: Ability To Separate Fact From Opinion Ability To Separate Fact From Opinion Ability To Spot Weaknesses In Reasoning Ability To Spot Weaknesses In Reasoning Ability To Judge The Soundness Of Evidence Ability To Judge The Soundness Of Evidence

17. LCCC CMN 111 17 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Four Main Causes Of Poor Listening: Four Main Causes Of Poor Listening: Not Concentrating Not Concentrating Listening Too Hard Listening Too Hard Jumping To Conclusions Jumping To Conclusions Focusing On Delivery And Personal Appearance Focusing On Delivery And Personal Appearance

18. LCCC CMN 111 18 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Six Ways To Become A Better Listener Six Ways To Become A Better Listener

19. LCCC CMN 111 19 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Take Listening Seriously Take Listening Seriously Practice Practice Resist Distractions Resist Distractions Make A Conscious Effort to Pay Attention To The Message Make A Conscious Effort to Pay Attention To The Message

20. LCCC CMN 111 20 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Don't Be Diverted By Appearance or Delivery Don't Be Diverted By Appearance or Delivery Set Aside Preconceived Negative Judgments About Looks Or Manner Of Speech Set Aside Preconceived Negative Judgments About Looks Or Manner Of Speech Avoid Being beguiled By Attractiveness Avoid Being beguiled By Attractiveness

21. LCCC CMN 111 21 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Suspend Judgment Suspend Judgment Listen To Entire Message, Then Assess The Speaker’s Evidence And Reasoning Before Making A Judgment Listen To Entire Message, Then Assess The Speaker’s Evidence And Reasoning Before Making A Judgment

22. LCCC CMN 111 22 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Focus Your Listening Focus Your Listening Focus on Speaker’s Main Points Focus on Speaker’s Main Points Focus On The Quality Of The Evidence Focus On The Quality Of The Evidence Focus On Effective Speaking Techniques Focus On Effective Speaking Techniques

23. LCCC CMN 111 23 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Develop Note - Taking Skills Develop Note - Taking Skills Concentrate On Main Points & Supporting Materials Concentrate On Main Points & Supporting Materials Use Key - Word Outlines To Summarize Points Use Key - Word Outlines To Summarize Points