1. © Copyright 2002 Frost & Sullivan. All Rights Reserved. World Communications Billing Software Markets Flourishing Demand for Communications Services Drives Industry Growth “With nearly half of the global population having access to a television set, Internet-enabled computer, or wireline/wireless telephone, there is an immense international demand for telecommunications services.” Telecom Transmission Analyst Team Frost & Sullivan

2. © Copyright 2002 Frost & Sullivan. All Rights Reserved. Frost & Sullivan provides: Detailed insights into recent developments and trends Drivers, restraints, challenges, and strategic recommendations Analyst insights on ‘hot topics’ and emerging applications in the communications billing software market Market sizing and competitive analysis Market forecasts and opportunity analysis Quarterly assessments End user analysis within each report Key Features

3. © Copyright 2002 Frost & Sullivan. All Rights Reserved. Coverage: North America Proven methodology encompassing extensive primary and secondary data and research Focused information and strategies that cover business and technology issues Credible data and analysis highlighting industry dynamics Winning strategies to help you create precise business plans What We Offer

4. © Copyright 2002 Frost & Sullivan. All Rights Reserved. Current Market Participants Find out how you compare to the competition Assess current and future drivers and restraints Determine and exploit new market share opportunities New Entrants Analyze challenges associated with the industry Calculate time scales for strategy implementation Position yourself to capitalize on the market’s unmet needs Investment Community Analyze long-term strategies of companies Determine which participants will outperform the competition Assess attractiveness of investing in the market Who Will Benefit?

5. © Copyright 2002 Frost & Sullivan. All Rights Reserved. Abiliti Solutions ACE*COMM Corp. ADC Telecommunications, Inc. Alltel Corp. Amdocs Ltd. Apogee Networks, Inc. AsiaInfo Holdings, Inc. BCG Certen, Inc. Comptel Plc Computer Associates International, Inc. Comverse, Inc. Convergys Corp. CSG Systems, Inc. Daleen Technologies, Inc. Digiquant, Inc. eBillit, Inc. EDB 4tel eMerging Information Systems, Inc. Equinox Information Systems Ericsson EHPT GiantBear.com, Inc. GlarNet Communications Services, Inc. Group 1 Software Key Market Participants

6. © Copyright 2002 Frost & Sullivan. All Rights Reserved. Key Market Participants (cont’d) Hewlett-Packard Co. InfoSpace Inovaware Corp. Intec Telecom Systems Plc InterVoice-Brite, Inc. Kenan Systems Corp./ Lucent Technologies Marconi Corp. Plc MaxBill Ltd. MetraTech Corp. Mind CTI Ltd. Narus, Inc. OSG Billing Services, Inc. Portal Software, Inc. Protek SchlumbergerSema Sentori, Inc. Smarten Synacor, Inc. TeleKnowledge, Inc. TelesensKSCL AG Telution, Inc. Verisign, H.O. Systems Verso Technologies, Inc. Xacct Technologies, Inc.

7. © Copyright 2002 Frost & Sullivan. All Rights Reserved. Call toll free 877 G O F ROST (877.463.7876) Fax toll free 888.690.3329 E-mail myfrost@frost.com Visit www.frost.com For More Information