1. Developing Dementia Friendly Businesses Phil Freeman, Partnerships Manager, Dementia Friendly Communities

2. Objectives Support people with dementia to remain active in their communities Encourage organisations to develop dementia friendly practices Engage with new organisations

3. Why become dementia friendly Staff retention Customer retention Meet regulatory guidelines Reputation

4. Process Organisations complete action plan Alzheimer’s Society feedback Implement action plan Evidence Granted dementia friendly status

5. Criteria HR processesInformationSupport Customers / clients Local links Physical environments Training and awareness

6. Pilot 15 organisations Six monthsImpactResource

7. Support Dedicated contact Use of symbol PR Feature in magazine Access to information Participation events

9. Key learnings Bring together action groups Think strategically Understand why businesses should do this Consider regulatory guidance Benefits to people with dementia

10. Any questions?