1. 1 © 2013. HSD Institute. Use with permission. Human Systems Dynamics Professional Certification Training Human Systems Dynamics Professional Certification Training Day 6: Applications and Implications Glenda H. Eoyang, Ph.D. Human Systems Dynamics Institute 50 East Golden Lake Road Circle Pines, MN 55014 geoyang@hsdinstitute.org Glenda H. Eoyang, Ph.D. Human Systems Dynamics Institute 50 East Golden Lake Road Circle Pines, MN 55014 geoyang@hsdinstitute.org Cohort 27—Minneapolis 2013

2. 2 © 2013. HSD Institute. Use with permission. Today we will... Make wise individual and group decisions Set conditions for effective teamwork

3. 3 © 2013. HSD Institute. Use with permission. Decision Map Background From where? Why? Support coherence in individual and group decision making The Complex Strategy Group

4. 4 © 2013. HSD Institute. Use with permission. Decision Map Model World View RulesReality World View: Beliefs & values Understandings Causality Education & culture And... Rules: Formal & informal Social & individual Implicit & explicit Local & global Public & private And... Reality: Observation Data Perception Evidence based External to you And... Decision

5. 5 © 2013. HSD Institute. Use with permission. Decision Map Method 1.Articulate worldview, rules, and reality for part 2.Share parts with each other 3.Explore similarities and differences 4.Find one corner most similar 5.Base decision there 6.Plan action to move forward

6. 6 © 2013. HSD Institute. Use with permission. All are in a dynamical relationship–a shift in one shifts another There’s no one right answer Don’t obsess over where something should go Ask “why” to get to the bottom of rules, reality, or world view You can do one for another, but it is better for each to do his or her own Group decisions don’t need to couple on all points of the map Use it for vertical and horizontal alignment Decision Map Tips and Traps

7. 7 © 2013. HSD Institute. Use with permission. Using Decision Map How does it relate to: Us as a group Your sticky issue CDE as conditions for self-organizing How might you use it?

8. 8 © 2013. HSD Institute. Use with permission. Generative Relationship STAR Background From where? Why? Develop and maintain generative relationships Brenda Zimmerman

9. 9 © 2013. HSD Institute. Use with permission. STAR Model S imilarities and Differences R eason for Being Together A uthentic Work T alking and Listening

10. 10 © 2013. HSD Institute. Use with permission. STAR Method 1.Define the group that you want to be generative. 2.Complete the STAR survey. 3.Consider group’s current strengths and weaknesses. 4.Consider options for action to improve and select the one that seems most useful. 5.Take action and reconsider the STAR.

11. 11 © 2013. HSD Institute. Use with permission. STAR Tips and Traps It is a CDE mid-level abstraction The survey isn’t necessary, often groups can diagnose themselves When a group is stuck, one of the points is “limping” Many different tools, models, methods can strengthen a “ray” Don’t look to shorten any, seek to strengthen the weak Refer to the STAR Handbook for easy actions And...

12. 12 © 2013. HSD Institute. Use with permission. Using STAR How does it relate to: Us as a group Your sticky issue CDE as conditions for self-organizing How might you use it?

13. 13 © 2013. HSD Institute. Use with permission. Where are we? Make wise individual and group decisions Set conditions for effective teamwork

14. 14 © 2013. HSD Institute. Use with permission. Continuing the Pattern In terms of your learning... Where are your ++++? Where are your - - - - ? What are your ? ? ? ? ?