1. BTS330: Business Requirements Analysis using OO Lecture 2: Introduction to Business Areas and the Organizational Structure

2. Agenda  What is a Business? –Areas within a business –Organizational roles within a business  Who are the Stakeholders?

3. Business  archaic : purposeful activity : BUSYNESSBUSYNESS  usually commercial or mercantile activity engaged in as a means of livelihood : TRADETRADE  BUSINESS may be an inclusive term but specifically designates the activities of those engaged in the purchase or sale of commodities or in related financial transactions. COMMERCE and TRADE imply the exchange and transportation of commodities. INDUSTRY applies to the producing of commodities, especially by manufacturing or processing, usually on a large scale* BUSINESS COMMERCE TRADE INDUSTRY  *Merriam-Webster Online Dictionary

4. Business Areas  The organizational areas needed to support a business.  These can to equate to departments.

5. What are the Business Areas within Elfin Works?  Sales  Inventory  Manufacturing  Development & Research  Finance  Information Technology

6. What are the Business Areas within Elfin Works?  Marketing  Accounting  Shipping and Receiving  Design  Customer Service  Production and Distribution

7. What are the Business Areas within Elfin Works?  Business Management  Quality Control  Advertising  Human Resources

8. Organizational Roles to Support the Business:  An organizational structure made up of executives, middle management, supervisory management and operational staff.

9. Management  Executives (Top Management) –Those that make strategic and day to day decisions  Middle Management –Those that make tactical and day to day decisions  Lower Management Supervisory personnel who make day to day decisions

10. Operational Staff  The individuals involved in the day to day processing of transactions I.e. Bank Tellers; Mutual Fund Sales People; Sales Associate

11. Operational Roles within Elfin Works  Dependent on the structure of the team  Should include owner, managers, supervisors, and staff