1. Blackboard Learn 9.1 Communicating With Students © 2013 Blackboard Inc. All rights reserved.

2. Workshop Overview 1

3. Workshop Roadmap Workshop Overview Student Experience Real-time Communication Keeping Students Informed This workshop contains four sections: 1 Workshop Overview

4. Student Experience 2

5. Learning Outcomes View course announcements Access the course syllabus Consult the course calendar Access a list of prioritized tasks View the list of course members View information about the instructor Send messages to course members using the email and course messages tools Use tools and access information for all courses from the My Institution tab 2 Student Experience

6. Hands-on Activity Use the Student Course to complete the hands-on activity in the Student Experience section. 2 Student Experience

7. Hands-on Activity Use the Student Course to complete the hands-on activity in the Student Experience section. 2 Student Experience

8. Hands-on Activity Use the Student Course to complete the hands- on activity in the Student Experience section. 2 Student Experience

9. Real-time Communication 3

10. Learning Outcomes Participate in a chat session Send private messages View session recordings Create new sessions Modify participant roles Manage sessions Create session recordings 3 Real-time Communication

11. Hands-on Activity 3 Real-time Communication Use your Student Course to complete the hands-on activity in the Real-time Communication section.

12. Hands-on Activity 3 Real-time Communication Use your Practice Course to complete the hands-on activity in the Real-time Communication section.

13. Hands-on Activity Use your Practice Course to complete the hands-on activity at the end of the Real-time Communication section. 3 Real-time Communication

14. Best Practice: Chat for Academic Purposes Determine objectives and inform learners Outline rules of etiquette Limit number of students involved Prepare a focused topic and keep on track Establish a protocol for sharing Be aware of those not participating Summarize the major points at the end 3 Real-time Communication

15. Keeping Students Informed 4

16. Hands-on Activity Use your Practice Course to complete the hands-on activity in the Keeping Students Informed section. 4 Keeping Students Informed

17. Hands-on Activity Use your Practice Course to complete the hands-on activity in the Keeping Students Informed section. 4 Keeping Students Informed

18. Hands-on Activity Use your Practice Course to complete the hands-on activity in the Keeping Students Informed section. 4 Keeping Students Informed

19. Hands-on Activity Use your Practice Course to complete the hands-on activity in the Keeping Students Informed section. 4 Keeping Students Informed

20. Hands-on Activity Use your Practice Course to complete the hands-on activity at the end of the Keeping Students Informed section. 4 Keeping Students Informed

21. Workshop Wrap Up 5

22. Review of Communication and Course Tools Announcements: Add course related news, updates, and reminders Syllabus: Add as a resource which includes an outline, objectives, policies, participation guidelines, and grading criteria Calendar: Add course events and reminders Tasks: Add a list of tasks students must complete Roster: View a list of course members Contacts: Add profiles of course staff 5 Workshop Wrap Up

23. Review of Communication and Course Tools Email: Send email to course members’ external email addresses Course messages: Send messages accessed within the course, and ensure privacy for all course members Chat: Use for real-time communication 5 Workshop Wrap Up From the My Institution tab, students can also view information and access tools to use across courses.