2. CREATING PAYMENT ENERGY: PLOTTING THE PATH TO PAYMENT INNOVATION Basware, PwC, MasterCard & Professor Michiel Steeman

3. CREATING PAYMENT ENERGY RESEARCH KEY TAKEAWAYS  74% have difficulties in realising discount opportunities  70% feel the pain of spending time dealing with suppliers chasing payment  63% have operational costs around reconciliation between invoice and payment  48% would invest more in their business overall  46% would have improved relationships with clients  38% would reduce credit lines The Buyer Story: AP Pain Points The Supplier Story: Benefits of getting paid on time

4. SUPPLIER RESEARCH KEY TAKEAWAYS  43% are paying their suppliers up to a month late  56% agreed that early payment services are important  62% are familiar with early payment discounts but do not use them  33% said customers were trying to extend their payment terms  22% of suppliers offer an early payment incentive

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