1. ADR UPDATE

2. What’s New in ADR Demands are all over the board Settlements are still taking place Settlement ranges not related to initial demands New players are entering the field

3. What Mediator needs from You Preparedness Politeness Patience

4. What is going on with Plaintiff? “I am the only one in the world that has had this experience” “I should be fairly compensated for the pain that I am enduring”

5. “No body realizes how this has affected me” Who is my attorney, anyway, telling me that I could win at trial and I could get no money in my pocket? My case is different.

6. My family says that I should just go to court— like they do on TV This mediation has lasted longer than most TV programs

7. What does “settlement” mean? Do we still go to court? If we settle, what happens with the bills that I owe to my medical providers?

8. “What is contributory fault? “ “What does the fact that I have had back problems since I fell off the ladder have to do with this auto accident?” “I am not imagining this pain”

9. “How much do I owe my physicians?” “What about my life in the future?” “I am missing work for this mediation” “I hated my deposition” “I thought that I would just call a lawyer and a settlement”